AI will make staff ‘superhuman’ but customers will still be ‘light years ahead’
Industry experts have highlighted the opportunities artificial intelligence can bring, but warn insurers could be missing what customers really need in the long term as they grapple with the new tech.
Topics covered at a recent press roundtable included the insurtech landscape, and what challenges, as well as future opportunities, insurers would be coming across.
Dominating the discussion was
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