Technology
Claims Club Monthly Missive: The end of dotcom innocence
Last week Aviva announced it is to close its online salvage business, Bluecycle, outsourcing the business to Copart.
SSP appoints marketing director to drive brand reputation
Pam Wilde has taken up the position of marketing director at insurance technology provider SSP.
UK insurers criticised for “squandering” big data opportunity
Concerns over regulatory requirements and data security are preventing insurers from using technology to improve customer relationships and grow their businesses, an IBM survey found.
Data 2013: Embrace mobile but don't rely on social media insurers told
Consumers may be posting increasing amounts of personal information on social media but many view the idea of companies exploiting it as intrusive, insurers were warned yesterday.
Transactor turnover increases 15%
Transactor Global Solutions reported a turnover in excess of £7.7m for the year from 1 April 2012 to 31 March 2013.
Ten teams up with Prism for disaster recovery and repair offering
Ten Insurance Services has joined forces with Prism Network to provide disaster recovery and repair services to its members.
Post magazine – 11 July 2013
The latest issue of Post magazine is now available to subscribers as a digital and interactive e-book.
Q&A: Andy Watson: Happy days
Andy Watson reflects on his short time in charge of Ageas UK and discusses market issues, including the referral fees ban, regulation, telematics and recent job cuts in the sector.
In Series: Claims: A step ahead
The industry must work together in the fight against insurance fraud.
Affinity news: Interaction key to ruling affinity market
Customer interaction and engagement are key to ruling the affinity market in 2014, according to legal services strategy head Michael Davidson.
Affinity news: Age of customer a factor in choice of insurance policy claim delegates
A customer’s age is a determining factor in the importance of cost compared to quality of service when choosing an insurance policy, delegates at Post’s Affinity 2013 event heard.
Brit adopts Xchanging’s Fees Direct Plus
Xchanging, the business process, procurement and technology services provider has today announced Brit Insurance as a customer of its enhanced Fees Direct offering, Fees Direct Plus.
British Insurance Awards 2013: The E-Business Award
OIM means e-business
British Insurance Awards 2013: The Technology Award
Line of iSite
Zurich, Direct Line Group, Cunningham Lindsey and Allianz among winners at 2013 British Insurance Awards
Reg Brown, chairman of the Managing General Agents Association, was honoured at the British Insurance Awards last night, receiving the Achievement Award.
Post magazine – 4 July 2013
The latest issue of Post magazine is now available to subscribers as a digital and interactive e-book.
My Best XI: Phil Race, Agencyport
Phil Race, managing director of Agencyport, selects his best XI for an insurance industry start-up. Race’s team includes insurers and software providers – including an appearance from his chief operating officer for Europe – and a legendary Liverpool…
Open GI wins Markerstudy retail contract
Open GI has been appointed by Markerstudy Group’s retail division to provide its software for the next five years.
Sequel appoints non-executive director
Insurance software specialist Sequel has named Peter Droussiotis as a new independent non-executive director on 1 July 2013.
Octo eyes up UK telematics opportunities
Telematics systems provider Octo Telematics has relocated its frontline operation from Italy to London in a bid to take advantage of opportunities in the burgeoning UK telematics market and to build stronger ties with both the insurance and manufacturing…
Towers Watson reveals insurers unprepared for emerging tech trends
Insurers feel less prepared to deal with threats arising from social media and big data than they do about more familiar ones.
Post magazine - 27 June 2013
The latest issue of Post magazine is now available to subscribers as a digital and interactive e-book.
Penny Black's Insurance Week - 27 June 2013
Penny loves to moan and complain, so she was thrilled this week to hear of one complaint a telematics firm received from an elderly customer who was unable to install their new black box.