Broker
Brokers still looking to non-standard for growth
A broker survey taken by Prestige Underwriting has revealed a strong surge in demand across key non-standard home and motor segments.
Why in-person networking is irreplaceable
Trade Voice: iCan’s Ajay Mistry on why in-person networking is more important than ever in the insurance industry.
Insurers struggle to fill IT and data job vacancies laid bare
Roles that are critical to core insurance operations are still heavily concentrated in London, plus providers are struggling to fill their IT and data roles, data analysis produced by Michael Stefan, partner at executive recruitment firm Hanover, has…
Brokers struggle with AI as digital basics found lacking
Insurance brokers are falling behind in artificial intelligence implementation due to limited digital readiness, according to Paul Kershaw, UK enterprise sales manager at Novidea.
BCG reveals how top insurers use AI for competitive edge
Boston Consulting Group has identified the ways “forward-thinking” insurers are using artificial intelligence in underwriting, claims, sales, customer service and IT to gain a quantifiable competitive advantage.
Brokers increasingly looking at digital automation and AI
Brokers are increasingly interested in harnessing the digital and automated processes to improve customer service and gain a competitive advantage.
Four more brokers try to increase fees
After Aon tried to increase its insurance service brokerage rate to 5% last year, it is now understood four more large brokers are trying to do the same.
Yutree plans tech investment following management buyout
Insurance broker and underwriting agency Yutree Insurance has completed a management buyout, stating that it wants to “deliberately” buck the trend of selling to consolidators.
AI could lower the bar for start-up insurtech founder expertise
Artificial intelligence could enable more insurtech start-up activity from founders with insurance backgrounds, as opposed to tech expertise.
SSP to target larger brokers ‘soon’
SSP Broker managing director Martyn Mathews has told Insurance Post the company will soon be ready to compete for the business of larger brokers, after a period of “getting the house in order”.
View from the Top: Don’t allow price talk to drown out the quality of insurance
As the insurance market shifts into a new phase, competition intensifies and price becomes the dominant factor in decision-making, Richard Coleman, managing director of Ecclesiastical, argues while affordability matters the real value of insurance lies…
Gallagher targeted senior staff with mock deepfake fraud impersonating CEO
Gallagher recently carried out an internal simulated test whereby its IT department targeted staff with an $10m (£7.7m) attempted deepfake fraud, the CEO of its reinsurance brokerage has revealed.
Arron Banks running for mayor of the West of England
Insurance veteran Arron Banks is The Reform UK party mayoral candidate for the West of England.
Diary of an Insurer: WBN’s Olga Collins
Olga Collins, CEO of Worldwide Broker Network, kicks off her whirlwind week in Atlanta in the US, before heading to London for meetings, and then Istanbul for her organisation's conference.
RSA transforms claims tech to dominate commercial lines
RSA’s technology-enabled claims service improvement is “central” to its goal of becoming the number one commercial lines insurer in the UK, according to commercial claims director Lee Dainty.
Are pay freezes jeopardising broker staff retention?
With some insurers pushing for a full return to the office and pay increases failing to keep pace with inflation, Scott McGee explores how some employees are voting with their feet – and how the sector should rethink its approach to hiring and retention…
Aviva aims to double regional PL broker GWP
Jonathan Santer, managing director of broker and affinity at Aviva, has said he wants to double the firm’s regional gross written premium in personal lines over the next 18 months.
Ardonagh boosts revenue as it completes more than 60 purchases
Ardonagh Group’s financial results for 2024 showed while total income grew by 24%, most of that was due to the 68 acquisitions the business made throughout the year.
Q&A: Sivan Iram, Flow Specialty
Sivan Iram, CEO and co-founder of Flow Specialty, shares with insurance Post the reasoning behind launching an artificial intelligence broker agent, as well as how the firm retains its quality.
Ardonagh confirms Ian Donaldson's next steps
Ardonagh has confirmed Ian Donaldson's next move as it launches a global data and tech unit that aims to “harness the best of robotics, machine learning, and data enrichment" across the broker.
Ardonagh close to securing $2.5bn to fund expansion
The insurance broker is reportedly nearing an agreement to raise as much as $2.5bn (£1.9bn) from investors, which will help fund growth.