Swiftcover
Motor insurers with most satisfied customers revealed
NFU Mutual, Halifax, LV, Saga, and Direct Line have the most satisfied car insurance customers, according to Fairer Finance’s latest consumer survey, which also reveals an increase in premiums means fewer motorists are happy with their provider today…
Motor insurers with the happiest customers revealed
Data analysis: Fairer Finance’s latest consumer survey shows Audi, NFU Mutual, BMW, Santander, and By Miles have the happiest motor insurance customers and digs into the reasons why they are more cheerful than most.
Digital Bar Quarterly: How can insurers optimise a multibrand strategy with greater UX differentiation?
Insurance companies replicating their quote and buy journeys across multiple brands are missing significant opportunities. Jamie Bayliss, consultant at Altus Consulting, shares his observations and outlines how they could overcome this efficiently…
Digital Bar Quarterly: Revealed, the insurer brands driving standards in usability
This month benchmarking service Digital Bar launched usability assessments for UK direct insurer brands alongside its latest digital capability rankings. Simon Fenn, co-founder of its partner Pancentric, gives a high-level view of usability standards…
Axa's Tara Foley: Moja is already attracting younger customers than other brands
During its first month of trading Axa’s new digital start-up Moja has attracted customers that are on average a decade younger than its other brands, Insurance Post can reveal.
European insurtech investment catching up with US; Goldman Sachs invests in Clear; Allianz to lead Coalitions’ UK cyber capacity; and Gallagher buys Erimus
For the record: Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Axa launches digital claims; Moody's strikes deal for RMS; ABI reports motor rates at five year low; industry bodies warn on escape of water; and MS Amlin invests in ESG MGA
Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Swiftcover founder and ex-Axa CIO Potashnick joins Albany Group
Former Swiftcover co-founder Matt Potashnick has joined the board of London-based automated risk, compliance and regulation software specialists Albany Group.
Q&A: Churchill founder and former chairman and CEO Martin Long
To tie in with his deep dive into the birth of the UK direct insurance market, Jonathan Swift caught up with Direct Line co-founder and Churchill founder and former chairman and CEO Martin Long to talk about the birth and growth of both companies, their…
180 Years of Post - The history of direct insurance in the UK: How Direct Line and Churchill took on the establishment and ended up as merger partners
As Post celebrates 180 years, Post content director Jonathan Swift explores the birth of direct insurance in the UK and how two key early movers Direct Line and Churchill went from rivals to merger bedfellows in a deal that literally 'shook up insurance'.
Interview: Janet Connor, The AA
A lot has changed at the AA in the five years since Janet Connor, now director of insurance, joined the organisation. She explains to Jonathan Swift how an investment in data and technology – alongside the relaunch of its insurance company and board…
Insurers make strides in digitising claims and renewals
Many more insurers are allowing customers to renew policies, make claims notifications and track claims digitally compared to last year, according to research by Altus Consulting.
Primary and Arch back Q3 launch of McNamee's insurtech C-Quence
Insurance investment vehicle Primary Group has today been revealed as the backer for the new digital-enabled managing general agent to be launched by former AIG UK CEO Jacqueline McNamee in autumn this year.
Aviva strongest brand in the motor market
Aviva has the greatest brand power in the retail motor market, with Hastings, Admiral, Adrian Flux and LV making up the top five most searched for insurers.
Robin Reames: An obituary - updated
Robin Reames, the former Swiftcover and Axa claims director, has passed away surrounded by his family at King’s Hospital, London.
GRP closes in on MGA One Commercial as Primary mulls offers for UK General, Rural and Lorica
Insurance investment vehicle Primary Group is in discussions with consolidator Global Risk Partners about the potential sale of a number of assets including its commercial specialist One Commercial.
AA underwriting arm opens for business targeting 250,000 customers and telematics
The AA's new Gibraltar-based insurance company has opened for business targeting a quarter of a million policyholders.
Emergence of 'disruptors' keeping established motor players on their toes
The launch of a broking start-up that provides motor insurance by the hour has been hailed as an example of a “disruptor” that will force established players to refocus on their customer proposition.
Ex-Swiftcover boss Hardy launches direct Chinese insurer Xuan Zin Bao with Sinosafe
The co-founder of the UK’s first online insurer is looking to replicate the success of Swiftcover in China as part of a pan-Asian roll out that started in the last fortnight.
From Croydon to Berlin: The geography of insurance disruption
There is constant talk of disruption and digital innovation in the personal lines insurance market, but when it comes to concrete facts about where it's coming from, all we have is – often wild - speculation.
Swiftcover offering up to 12.5% discount for in-car camera users
Axa-owned insurance brand Swiftcover is to offer customers a discount of up to 12.5% on their motor insurance if they use an in-car camera on their vehicle’s dashboard.