Regulation
NZIA issues target-setting protocols for net-zero transition
The Net-Zero Insurance Alliance has unveiled its first target-setting protocols in the transition to a net-zero emissions global economy. But not everyone is satisfied, with some saying the announcement is "devoid of any ambition".
How will the new IFRS 17 reporting rules impact insurers?
Laura Miller examines the new financial reporting rules insurers must contend with in 2023, and how the IFRS 17 requirements could result in providers posting reduced profit margins.
Regulator rings alarm bells about ditching Solvency II
The Prudential Regulation Authority has warned MPs that ditching Solvency II requirements will increase the risk of an insurer going bust and the taxpayer being forced to pick-up the bill.
Trade Voice: CII’s Matthew Connell explains why the consensus on autonomous vehicles is worth the wait
Matthew Connell, director of policy and public affairs at the Chartered Insurance Institute, sets out the challenges ahead of insurers and other stakeholders that the emergence of autonomous vehicles will bring.
Aviva reshuffles claims legal panel; Minster Law partners with AA; Flood Re adds a NED
Friday Round Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
FCA consults on Covid guidance regarding customers in financial difficulty
The Financial Conduct Authority has launched a consultation to update guidance, introduced during the Covid-19 pandemic, to support insurance customers in financial difficulty.
PRA warns insurers to brace for further inflation woes
The Prudential Regulation Authority has told insurers to factor inflation into their business planning, kick the tires of their approach to risk management and prove they can withstand cyber-attacks in 2023.
Tribunal rules against 'lamentable' freeholder in £1.6m insurance broker commission battle
In a tribunal ruling last month, it was judged that secret insurance commissions amounting to a total of £1,638,710, including Insurance Premium Tax, were not reasonably incurred.
CII finger pointing calls governance into question
Editor's View: Some insurers will have been pleased to see financial planners put in their place by the actions of the Chartered Insurance Institute Group’s board just before Christmas.
FOS car valuation complaints have spiked since 2018
Complaints to the Financial Ombudsman Service regarding the valuation of cars during the claims process rose by 45% from 2018 to 2020, according to a Freedom of Information request made by Insurance Post.
Four biggest challenges facing insurers in 2023 revealed
To help you prepare for the challenges and opportunities of the next 12 months, Insurance Post spoke to insurance analysts and regulatory experts to uncover four things you need to know about what 2023 holds in store for the industry.
Most-read insurance stories in 2022 revealed
The most-read Post stories of 2022 show what captured the insurance industry's attention as pandemic restrictions were lifted, inflation soared, many sectors went out on strike for improved pay and cyber-crime continued to escalate.
Diary of an Insurance Post Editor: Emma Ann Hughes
To give you a taste of one of our new features for 2023 – Diary of an Insurer - here is Diary of an Insurance Post Editor.
CII denies need for cash caused PFS board takeover
Alan Vallance, CEO of the Chartered Insurance Institute, has insisted the group’s board flooded the Personal Finance Society's board with members due to governance concerns rather than any need to access the latter’s cash.
Government unveils plans for stronger protection against terrorism attacks
Insurers have called new legislation, which will be introduced to tighten security at venues in the wake of the Manchester Arena bombing, an “important step in enhancing the protection of the UK’s publicly accessible locations."
Consumers oblivious to IPT, survey reveals
A Consumer Intelligence survey commissioned by Insurance Post has shown that insurance premium tax is both poorly understood and unpopular, with only 30% of adults aware of its existence and 71% against the burden of the tax being passed on to consumers.
Complaints about insurer conduct and BI drop to pre-pandemic levels
Complaints about insurer conduct and business interruption have dropped almost to pre-pandemic levels while calls for compensation relating to travel and roadside assistance cover are both at a three-year high, according to the latest Financial Ombudsman…
FCA says it will ensure ‘the polluter pays’ in FSCS review update
The main theme of feedback to a recent review of the Financial Services Compensation Scheme was the importance of firms improving their conduct to reduce the frequency at which the scheme is called into action, the Financial Conduct Authority has said.
FOI reveals backlog of FCA whistleblower cases dating back to 2016
A Freedom of Information request to the Financial Conduct Authority has revealed that there are still 1578 whistleblowing cases that remain underassessment, with one still open from 2016.
FCA data reveals insurers lagging behind on claims acceptance rates
Data Analysis: Financial Conduct Authority data on product value has shown several insurers are lagging behind on claims acceptance rates and complaint levels.
FCA urged to elevate 'shockingly bad' quality of data use
The Financial Conduct Authority must tackle the “shockingly bad” use of data in insurance by setting qualification requirements for scientists working in the industry, according to Tom Murphy, founder of Machine Learning Programs.
Briefing: Is the idea of driverless cars just a dream?
With the lack of any real progress on automated vehicles, senior reporter Pamela Kokoszka asks will we see driverless cars on UK roads this decade, or is it just a pipedream with no real place in society.
Insurance complaints declining says FOS
After reporting a surge in insurance complaints due to the impact of Covid‑19, the Financial Ombudsman Service received just 40,242 complaints regarding insurers in 2021 to 2022.
Smaller insurers fail to provide written proof of meeting pricing rules
The Financial Conduct Authority has found many smaller insurance firms have few or no records to prove they meet the pricing requirements introduced at the start of 2022.