United Kingdom (UK)

MIB appoints Anna Fleming as COO

The Motor Insurers' Bureau has appointed Anna Fleming to the role of chief operating officer, following her role as acting chief claims officer at Zurich.

C-Suite: Towergate's Paul Dilley on surviving or thriving

Anyone who’s followed the fortunes of Towergate will know that it has had something of a mountain to climb in the last couple of years – but Paul Dilley believes the full year results show it's made significant progress and now has the summit firmly in…

Blog: Automated claims aren't outlandish

Digital advances will allow insurers to automate smaller claims, predicts Graham Gibson, chief claims officer at Allianz, warning that technological agility and customer focus will be key to survival.

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