United Kingdom (UK)
Analysis: Will firms be up to speed in time for the FCA’s new regulations on consumer duty and protection?
The Financial Conduct Authority’s new four-outcome consumer duty rules set higher and clearer standards of protection across financial services and requires firms to put their customers’ needs first. However, as Frances Stebbing discovers, the transition…
BI claims roll on as law firm builds new case against Allianz
Law firm Mishcon de Reya is appealing for Allianz policyholders to come forward and join a group action lawsuit against the insurer in a new Covid BI claims case.
Analysis: Top insurtechs report combined £100m in losses and £200m in debt
Firms across the insurtech sector continue to report large losses and debts, from SMEs and micro-companies to the UK's two insurtech unicorns.
60 Seconds With... Hannah Hendricks, Spotlite
Hannah Hendricks, adjusting assistant at Spotlite Claims, a loss adjuster for the entertainment industry, tells Post about her dream of learning carpentry, and reveals her least favourite chore.
Blog: Why fighting fraud doesn’t have to compromise the customer journey
With fraudulent claims on the rise due to the cost-of-living crisis, Scott Clayton head of claims fraud at Zurich Insurance, considers how insurers can effectively track fraudulent claims while still maintaining an efficient digital claims journey.
CII appoints chief digital and information officer following data breach
Mathew Mallett has been named chief digital and information officer at the Chartered Insurance Institute.
Former COO Philippou exits FCA in a string of departures
Georgina Philippou, former chief operating officer at the Financial Conduct Authority, has left the regulator after three decades.
Blog: Electric aircraft – the new technology is now on the horizon
With climate change and sustainability flying high on the agenda, the electrification of aircraft is much anticipated. And while we’re some way from seeing fully electric commercial aircraft, Andrew Southall, senior aviation surveyor at McLarens Aviation…
Acrisure acquires Sutton Winson and SSR; One Family to acquire Beagle Street and Many Pets expands to the US
For the record: Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Data Analysis: Business Interruption payment tracker - Autumn update
Six months on from its previous update, the Financial Conduct Authority continues to monitor the fulfilment of Covid-related business interruption claims. Post analysis of this data shows which insurers are lagging behind on their commitments.
Q&A: Marc Sweeney, Cila
Davies’ Marc Sweeney was appointed as president of the Chartered Institute of Loss Adjusters in September, replacing Helena Evans. He spoke to Post about his plans for the next year, how his experience as a chartered psychologist will help him in his…
FCA launches discussion on competition impacts of big tech firms entering insurance sector
The Financial Conduct Authority is seeking views on the competition benefits and harms from big tech firms’ entry into a range of retail financial services sectors.
Analysis: Amazon enters UK insurance not with a bang, but with a whisper
Amazon’s entry into UK insurance has been talked about for years. Has the announcement of the Amazon Insurance Store satisfied the industry-built expectations?
Direct Line Group creates two offices to enhance customer and commercial focus
Direct Line Group has revealed the establishment of a Chief Customer Office and Chief Commercial Office to lead the Group’s brand, customer and trading strategies.
Avian flu outbreak could hit insurers hard: McLarens' Smout
With avian influenza prevention zone declared across Great Britain, an agriculture loss adjuster warns claims could be costly for insurers.
UK 'veering off course' with ESG as public rank cost of living as their top concern
According to a report on environmental, social and corporate governance issues from communications consultancy SEC Newgate, the UK public rank the cost of living crisis as their primary concern.
MS Amlin Underwriting slapped with almost £10m fine for historic governance failings
The Prudential Regulation Authority has fined MS Amlin Underwriting £9.7m for failings in its governance, controls and risk management in the period between 1 September 2014 and 31 December 2019.
ESG Analysis: Insurers' plan of action to divest from coal, oil and gas
As 'ESG Season' approaches in anticipation of Cop27 in Sharm El-Sheikh, Post investigates how insurers are adapting their investment portfolios in line with climate targets.
60 Seconds With... Eleanor Brodie, Lexis Nexis Risk Solutions
Eleanor Brodie, data science manager at Lexis Nexis Risk Solutions, talks to Post about the troubles of pet-parenting, and reveals her favourite fictional character and how she'd like to be a fly on wall in ancient Rome or Greece.
Blog: Should insurers be concerned about The Great Cancellation?
The cost-of-living crisis is driving the great cancellation as people cut non-essential purchases. Streaming services such as Netflix, and gym memberships were some of the first to go. Bob Meier, product solutions manager at EIS, considers whether…
Aon launches Work Insights Programme to help provide students work experience opportunities
Aon strengthens efforts to support college students from lower socio-economic backgrounds with new career prospects with the launch of its Work Insights Programme.
Amazon partners with three insurers to launch home and contents ‘Insurance Store’
Amazon has partnered with Ageas, Co-op and LV to launch the Amazon Insurance Store, offering home and contents insurance to UK customers.
Q&A: Stephen Worrall, HSB
After taking over the CEO role six months ago, Stephen Worrall has overseen HSB's acquisition of the MD Group and its integration. He talks to Frances Stebbing about HSB's 2025 ambition, which is centred around doubling the size of the business, and…
Allianz poaches mid-market boss from Aviva in further commercial reshuffle
Allianz Commercial has appointed Aviva’s David Carey into the newly created position of managing director of mid-market.