United Kingdom (UK)
Blog: Addressing anxiety among insurance workforces in uncertain times
As Covid-19 leads to uncertain working times and practices James McErlean, general manager for Europe, Headspace for Work, explains why insurance managers need to look after their staff well-being.
Pukka confirms Biba conference pull back not linked to coronavirus pandemic
Pukka will not be taking a stand at Biba 2020 or hosting its traditional party at the event but the decision was taken before the onset of the Covid-19 crisis, CEO Sam White told Post.
Non-damage extensions could provide BI cover but claims will be difficult, says Marsh
Businesses’ insurance programmes are most likely to respond to disruption caused by the coronavirus pandemic through non-damage extensions but only after a difficult claims process, Marsh UK practice leaders have said.
Insurance firms roll out free services during coronavirus crisis
Equipsme, Zego and Qlaims have all offered free services to help business and individuals during the ongoing coronavirus pandemic.
Analysis: How loss adjusters are responding to the coronavirus - remote inspections, Covid-19 technical teams and prioritising the vulnerable
In light of the coronavirus pandemic, Jonathan Swift caught up with a number of loss adjusters to find out what they are doing to reduce staff and client exposure to Covid 19, whilst keeping operations as business-as-usual as possible.
This week: The bad news
What a week. The coronavirus may be an invisible threat, but its fallout – both within and beyond the insurance industry – is hard to miss.
Motor Mouth Podcast 8: The car is the star!
Content director Jonathan Swift sits down with Lexis Nexis’ senior director of personal lines insurance Martyn Mathews to discuss the latest in car technology innovation and how the connected car of the future will provide reliable, real-time data sets…
CMA seeks fining powers as it orders Paymentshield to refund £380,000 to PPI customers
The Competition and Markets Authority is seeking the authority to impose financial penalties for breaches after it ruled Paymentshield must refund customers over £380,000 for payment protection insurance breaches.
Updated: Insurers will continue to renew annual travel policies amid sales pause
Travel insurers that have pulled their products off the market due to the coronavirus pandemic will continue to offer renewals to existing customers.
Direct Line suspends share buyback as it reports 500% increase in travel claims relating to Covid-19
Direct Line Insurance Group has today suspended its share buyback programme as a result of the volatile conditions arising from the Covid 19 pandemic.
FCA calls on insurers to show 'flexibility' in dealing with customers amid pandemic
The Financial Conduct Authority has said it expects insurers to show flexibility in dealing with customers affected by the coronavirus outbreak.
Lloyd’s underwriting room to shut today
Lloyd’s has confirmed that it will close its underwriting room at 4pm on Thursday 19 March saying it was keeping in line with government advice to avoid all non-essential contact.
Stuart Reid takes first role post-Gallagher at Pikl
Former Gallagher, Bluefin and Stuart Alexander boss Stuart Reid has been appointed chairman of sharing economy insurance specialist Pikl.
Zurich UK pulls direct travel insurance
Zurich UK has paused the sale of direct travel insurance to new customers joining a long list of providers reacting to the ongoing coronavirus crisis, Post can reveal.
Analysis: What will the legacy of Covid 19 mean for the future of work as insurance staff migrate from the office to home?
Insurers might be closing their offices in the face of Covid 19, but they are quick to reassure everyone that it is business-as-usual. Jonathan Swift looks at what insurers are doing in the face of unprecedented upheaval and what the legacy might be when…
LV COR slips to 94.9% in 2019
LV General Insurance Group has posted a 13% fall in operating profit to £93m for the year ended 31 December 2019 as Ogden took another bite out of the insurer’s performance.
Blog: Covid-19: ‘boiler plate’ clauses and statutory obligations will come into sharp focus in the coming months
Business interruption policies have come under the spotlight with the coronovirus pandemic but Tamsin Hyland, an associate solicitor at Plexus Law, explains that as real life business continuity begins to be enacted, changing risk management could put…
Blog: Total loss vehicle claims - why are claims directors taking more interest?
In the past, it might be fair to suggest that many claims directors have typically not taken a great deal of interest in the sub-set of motor claims that is ‘total loss’ writes Rob Smale, non-executive director at E2E Total Loss Vehicle Management.
Experts line up insurance options for government e-scooter consultation
The Association of British Insurers has called for an appropriate regulatory framework to be introduced to keep all road users safe if the government allows micromobility vehicles to be used on the streets.
Not appropriate to change insurance policies retrospectively, says Chancellor
The Chancellor of the Exchequer, Rishi Sunak, has told the House of Commons that retrospectively changing insurance policies could cause insolvency issues for insurance companies and is not the most appropriate course of action.
Insurers' investment earnings face coronavirus blow
Insurers are facing depleted investment earnings this year, as the coronavirus pandemic translates to greater volatility in financial markets and falling bond yields.
Telematics Watch: Is black box insurance entering the mainstream?
An early entrant, Igo4 started selling telematics policies in 2012. Eight years later, founder and CEO Matt Munro ponders how its data on the adoption of ‘black box’ insurance indicates it is moving out of the young driver silo.
Government clarifies BI payouts after insurer meetings
The Chancellor of the Exchequer, Rishi Sunak, has confirmed that businesses hit by yesterday’s government guidance for the public to avoid unnecessary contact through going out can claim on their business interruption policies where they have pandemic…
Existing travel policies likely to be eligible for cancellation claims as FCO discourages 'all but essential' trips
Direct Line reported facing increased calls from travel insurance customers on Tuesday after the Foreign Office advised against all but essential international travel in light of the coronavirus pandemic.