United Kingdom (UK)
Insurers praised for postponements on unoccupied premises clauses
As many businesses hit one month out of their offices and workplaces insurers have been praised for their response to unoccupied premises clauses in buildings insurance.
MP urges insurers to do more as public 'very, very angry' over BI payouts
Exclusive: The insurance industry is heading towards “considerable damage” to its public standing due to its handling of business interruption insurance claims during the ongoing coronavirus crisis, Jonathan Edwards MP has warned.
Admiral ploughs on with year end shareholder dividend
Admiral confirmed it will recommend a final dividend for the year to shareholders, as it suspended a special dividend.
Analysis: Constructing Pandemic Re
The insurance industry stands ready to participate in the creation of a Pandemic Re vehicle but opinions differ on how it would work.
180 years of Post: Insuring the film industry
There may be no business like showbusiness but, without the expertise of the insurance sector, the movie industry would struggle to create the magic we see on the silver screen. Post takes a look at how insurance has shaped the world of cinema
British insurers expect £900m in coronavirus BI claim payouts
Insurers are expecting to payout £900m towards UK business interruption claims, latest figures from the Association of British Insurers show.
This week: The gathering of the clouds
As insurers are fond of saying, every claim is an opportunity to show their customers the value of what they get for forking out their premiums.
Coverys appoints Forster as director of underwriting
Coverys Managing Agency has appointed Robert Forster as director of underwriting with effect from June, replacing Phil Sloan who is retiring from the position.
Ombudsman responds to loss adjuster calls to fast track Covid-19 BI test case
The Financial Ombudsman Service is prepared to progress a Covid-19 related complaint about business interruption cover as “quickly as possible” to help provide guidance to insurers and the growing number of disgruntled SME policyholders about what is -…
Insurance risks damaging reputation 'for a decade' warns dispute expert
The insurance industry should work with government to avoid legal actions against insurers over rejected coronavirus claims that could decimate its reputation “for a decade,” claims dispute expert Roger Flaxman of Flaxman Partners has said.
Insurance Covid-Cast - episode five: Could the FOS be key to help bring clarity and nix growing number of SME BI complaints
In the latest episode of Insurance Post and Insurance Age’s new series of video casts brought to you while our journalists are in isolation lockdown we discuss the ongoing confusion around business interruption cover, and what is needed to bring some…
Hastings chair Hoffman to exit
Gary Hoffman, Hastings non-executive chair, will step down from the company next month.
180 years of Post: Broking under occupation
May marks 75 years since the end of the Second World War. The only part of the British Isles to be occupied by the Germans during the war were the Channel Islands, which were under the rule of the Germany Armed Forces from 1940 to 1945. As part of Post’s…
Personal injury coronavirus protocol time frame extended
The personal injury protocol calling for solicitors and insurers to work together to mitigate the impact of the Covid-19 outbreak and protect access to justice will now remain in place for at least an extra four weeks.
Hiscox Action Group appoints top City law firm as it surpasses 200 members
The Hiscox Action Group, which now represents more than 200 claimants, has appointed City law firm Mishcon de Reya to handle its case.
McLarens adds Baldwin from Sedgwick as executive director
McLarens has appointed Neil Baldwin as executive director at its UK and Ireland business, replacing Nigel Clarke.
Markel told to pay £16m damages in Braganza test dispute
A judge has ruled against Markel and ordered it to pay damages of £16m in a long-running dispute with lender UK Acorn Finance.
Blog: Frictionless payments - driving customer loyalty
Frictionless payment options have taken on new significance following the outbreak of Covid-19, but their significance runs much deeper. Nigel Phillips, commercial director of insurtech CDL, looks at the technology’s potential to redefine the…
Blog: Delivering a personal, timely and multichannel experience without putting core operations at risk
You don't need to risk crashing back-end legacy systems to deliver personalised and integrated customer service, argues Giuliano Altamura of the Fincons Group.
Ex-XL Catlin boss Paul Jardine joins Chaucer as non-exec chairman
Chaucer has appointed Paul Jardine as non-executive chairman succeeding Chris Stooke who will retire from the board later this year.
Nightlife trade body to coordinate claims against Hiscox on BI
The Night Time Industries Association has sought legal counsel on its members' rights on refused business interruption policies.
Analysis: Policyholders band together as BI group actions mount
Ecclesiastical, Hiscox, QBE and RSA could all face class actions from businesses that have had claims for losses from coronavirus-related closures rejected as policyholders group together and brokers also come under fire.
90 nurseries mull legal action against Ecclesiastical and broker over BI cover
A group of 90 daycare nurseries are considering a legal challenge against both their insurer and broker, Ecclesiastical and Pound Gates respectively, following rejected business interruption claims, Post can reveal.
Politicians call for motor insurers to refund policyholders
Members of Parliament have called for insurers to refund motorists based on coronavirus lockdown savings, following Admiral's pledged £25 per customer rebate yesterday.