Sian Fisher
Keith Richards to leave CII
Keith Richards, chief membership officer of the Chartered Insurance Institute and CEO of the Personal Finance Society, is leaving at the end of June, the CII has confirmed.
CII boss Sian Fisher addresses local institute concerns over grant scheme aimed at tackling seven figure deficit
Exclusive: The Chartered Insurance Institute’s 2020 deficit is no longer going to be of the “magnitude” of £7m, CEO Sian Fisher told Post as she addressed concerns around local institute grant schemes.
CII appoints Helen Phillips as first independent board chair
The Chartered Insurance Institute has made Helen Phillips its first independent chair as it splits the role of leading the board from that of the president.
CII boss Sian Fisher on reacting to the coronavirus crisis
There have been three occasions when Sian Fisher, CEO of the Chartered Insurance Institute, went to the office and thought “things will never be the same again”.
Loyalty a top priority among consumers when choosing an insurer
The biggest opportunity for insurers to improve their performance is in relation to customer loyalty, which ranked above price as a decision driver when it comes to picking a provider, according to research by the Chartered Insurance Institute.
Industry could face ‘heavy-handed’ regulation if dual pricing isn’t fixed: Citizens Advice Bureau
The industry could see a “heavy handed” approach to dual pricing from the government, if it doesn’t do enough to tackle the issue by itself, the Citizens Advice Bureau warned at Post’s inaugural Reputation event.
British Insurance Awards 2018: Full list of winners, their stories and photos
Former Churchill and LV general insurance boss John O’Roarke took home the Achievement prize last night at the British Insurance Awards, where his new employer Aviva was among the big winners.
CII sells historic £19m Aldermanbury office
The Chartered Insurance Institute will sell its £19m Aldermanbury offices to the City of London Corporation.