Q&A: Zurich’s Steve Collinson

Steve Collinson, chief human resources officer at Zurich, reveals how roles are evolving, insists more remote working isn't creating a skills gap and explores why it is tricky to recruit data analysts.

How has the way people work changed over the years?

It’s really easy to think about the things that are different in the industry over time. Of course technology has marched on, there’s lots more

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Diary of an Insurer: Charles Taylor's Nadeem Sheikh-Ali

Nadeem Sheikh-Ali, senior assistance and client services manager at Charles Taylor Assistance, is greeted by a raccoon, enjoys a stroll around the lake outside his office, and remembers evacuating some injured corporate policyholders from a war-torn area.

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