Tesco Bank
Banks in £1.3bn insurance mis-selling pay-out scheme
The Financial Conduct Authority has reached an agreement with Card Protection Plan Limited and 13 high street banks and credit card issuers that will pave the way for redress to be paid to customers who were mis-sold CPP’s card protection and identity…
Ageas UK boss Watson optimistic despite limited H1 profit growth
Ageas UK chief executive Andy Watson has told Post the insurer’s H1 results are in line with expectations, in spite of net profit growth almost entirely driven by the integration of Groupama.
Website review: Confused: Is it time for an MOT for Confused.com?
Compuware evaluated the web performance of Confused’s car insurance website between 17 May and 19 June using Gomez’s performance benchmark.
AJG swoops for Capita customer marketing boss
Arthur J Gallagher has recruited Capita Insurance Service’s head of customer markets to lead activity for its direct division.
British Insurance Awards 2013: The Major Loss Award
Rapid rebuild
Zurich, Direct Line Group, Cunningham Lindsey and Allianz among winners at 2013 British Insurance Awards
Reg Brown, chairman of the Managing General Agents Association, was honoured at the British Insurance Awards last night, receiving the Achievement Award.
Allianz personal lines stalwart joins Zurich
Zurich has appointed Gareth McChesney as director of personal lines underwriting and pricing for its UK general insurance business.
Tesco Bank launches telematics offering
Tesco Bank has launched a telematics product for drivers aged 17 to 25. The product is administered by Insure The Box and underwritten by Catlin and Great Lakes Reinsurance.
Legal & General strikes deal with Tesco Compare
Legal & General has signed a deal to provide home insurance on Tesco Compare’s panel from June 2013.
BBC Watchdog criticises insurers for ‘aggressive tactics’
Insurers have come under fire from BBC Watchdog for not paying claims.
RSA renews Tesco Bank pet cover deal
RSA has put pen to paper on a deal to retain its role as the sole provider of Tesco Bank’s pet insurance.
Ageas reports £82.9m profit as income exceeds £2bn
Ageas UK has increased profit by 11% to £82.9m in 2012 compared to the 2011 figure of £74.7m and a combined ratio of 99.8% (2011: 99.9%)
Website review: Slow response bytes into Zurich performance
Availability was good, but not as good as most of its competitors, says compuware firm Gomez.
Accident Exchange retrial possible in light of "fresh evidence"
Four test cases that found Accident Exchange had charged Axa excessive hire rates could be retried, the Court of Appeal ruled today.
Tesco Underwriting swoops to recruit CUO from Zurich
Tesco Underwriting has named Zurich’s director of personal lines, pricing and underwriting as its new chief underwriting officer.
Swinton and Esure owed over £1m by Drive Assist
Swinton and Esure are owed more than £1m each by failed credit hire company Drive Assist.
In Series: Outsourcing - Quality control
How can insurers ensure their brand identity and customer service expectations are maintained by outsourced providers?
Aviva inks Tesco Bank motor cover agreement
Aviva has signed a three-year deal to become Tesco Bank's fifth private motor insurance provider.
BGL adds new director with Tesco recruit
BGL Group partnership business Junction has recruited David Knowles from Tesco for the newly created role of IT and change director.
Software house CDL promotes Johnson to MD role
CDL has promoted former customer services boss Gary Johnson to the board of directors where he will lead the company as group managing director.
Keycare lands Tesco Bank deal
Incident management specialist Keycare has clinched a three-year contract providing a key replacement service for Tesco Bank's motor insurance customers.
Website review: Echoice
RSA car insurance site is among the poorest-performing across the board.
Groupama takeover to add extra boost to 'record' Ageas profits
Ageas chief executive Barry Smith is confident that the addition of Groupama insurance activities will add further clout to performance, following nine months in which the firm's profit before tax and minority interests rose by 36.4%.
Privilege, Swiftcover and Tesco to benefit from gender directive
The three insurers' motor policies have been named as the most likely to be recommended by women, according to research by independent insurance analyst Consumer Intelligence.