SSP
Broker leaves SSP for Open GI
Islands Insurance Group has left SSP for rival provider Open GI, after a fresh round of outages at the software platform.
Editor's comment: Media matters
My name is Stephanie Denton and I am a social media voyeur.
SSP outage cost firm £289,000
The outage to SSP servers that affected more than 300 brokers cost the software firm £289,000, according to company results.
Digital and Insurtech Awards 2017: Winners
The industry’s tech gurus gathered this afternoon for Post’s annual Digital Insurance Awards. The winners are listed below:
Legal & General partners with SSP to provide quoting platform for home insurance
Legal & General has partnered with SSP to develop a quoting process which uses big data to provide customers with a home insurance quote in 90 seconds.
Lathrope replaces Walker as SSP CEO
SSP has appointed Steve Lathrope as its CEO, replacing co-founder Laurence Walker in the role.
Blog: Setting the pace for change
Technologies such as driverless cars, telematics and the connected home are changing the world of insurance, with the need for more modularisation of coverages, and components that can be used in different ways to suit particular niches and markets. Dean…
Post journalists scoop a trio of gongs at Biba Awards 2017
Post journalists have been recognised for their outstanding work in three categories at the British Insurance Brokers' Association Awards 2017.
SSP launches broking platform
Broking software provider SSP has launched a replacement product for its Pure platform.
Roundtable: Digital is an attitude
Being a digital insurer isn’t about the aptitude but the attitude. This was the conclusion of a roundtable I chaired recently for Post, in conjunction with SSP.
Roundtable: Digital: Brokers - Surviving the digital age
At a time when regulation and taxes are weighing heavily on their operations, brokers find they have to adapt to the digital age. At a Post roundtable, in association with SSP, they discussed how they can leverage new technologies to better serve their…
SSP passes Biba's software house review
SSP has successfully completed and passed the British Insurance Brokers’ Association’s Broker Supplier Resilience Assessment visit.
SSP: Normal service resumes after latest outage
Brokers faced a day of intermittent service on the SSP platform yesterday, in a fault which the software house says has now been fixed.
Blog: Engaging tomorrow's customers today
Insurance has traditionally been considered a grudge purchase, driven by the legal requirements for cover and a desire for financial protection. Indeed, 41% of respondents in a Consumer Intelligence poll said they thought of insurance as "a necessary…
Brokers outline reasons for leaving SSP
Brokers that moved from SSP to a rival software house have spoken about their reasons for leaving.
SSP invests in ‘multimillion’ upgrade to troubled Pure platform
SSP will release a “multimillion” upgrade to its troubled Pure Broking platform this summer.
Flood Re: One year on – how effective and successful is the scheme?
Post looks at Flood Re as it approaches its anniversary
Brokers hit by third SSP outage in five weeks
Brokers using SSP's Pure platform have experienced a third interruption of service in the space of five weeks.
Brokers hit by second SSP outage in less than a week
Brokers using SSP now face a second outage in the space of less than seven days.
This Week in Post: Trump, restructuring and asparagus
One of the silver linings of my job is the fact I receive emails about a wide range of subjects, most relevant, some less so.
50 brokers on SSP in ‘advanced negotiations’ over migration to Open GI
More than fifty brokers affected by SSP outages are in advanced negotiations to switch software provider to Open GI.
SSP says latest outage due to 'routine maintenance'
SSP said the latest outage affecting its system was due to “routine maintenance” at the new data centre.
Towergate's Kay Martin on why a focus on customer service is the one thing that won't change in 2017
So it's January again and what a year 2016 was - it's hard to remember a more tumultuous 12 months.
Blog: What the SSP outage teaches brokers
Outsourcing to third-party applications can help streamline operations and cut costs; there are practical steps brokers can - and should - take to reduce the impact of a potential outage.