Sedgwick
Claims Club Blog: Communication, flexibility and empathy, the keys to claims success
The third Claims Club meet in 2017 focused on getting claims right through communication and customer service. Terry Renouf, consultant at BLM, explains.
Claims Club: Ogden rate change 'has triggered major underinsurance issue in liability cover'
The insurance industry is not doing enough to protect clients from underinsurance in liability claims as a result of the Ogden discount rate changes, the sector has been warned.
Cunningham Lindsey recruits in Australia and promotes in the Middle East
Global loss adjuster Cunningham Lindsey has hired in New South Wales and made a senior promotion in Dubai.
Analysis: Business interruption - Trigger warning
As cyber and terror risks trigger new types of business interruption, insurers are becoming the go-to resource for expertise.
Insuring the Pacific: where cyclones can cost half a nation's GDP
The growing impact of climate change on the Pacific Islands just adds another layer of catastrophe risk to an already highly vulnerable group of countries.
Analysis: The legacy of Grenfell Tower
How the blaze that killed at least 80 people promises to be one of the most complex claims in recent years
Questgates appoints Ganson to its board
Colin Ganson has been appointed to the board of Questgates after taking part in the restructure and reorganisation of the firm’s property division.
Cunningham Lindsey names UK operations directors
Global loss adjuster Cunningham Lindsey has appointed two UK operations directors, Stephen Kerr and Scott Cameron in the South and North of the UK respectively.
Renewable energy surge results in new team for Cunningham Lindsey
Cunningham Lindsey has launched a team in response to greater demand for offshore renewable wind energy in the Netherlands.
Cunningham Lindsey appoints Stephen Foster as marine technical director
Cunningham Lindsey has appointed Stephen Foster as technical director, marine in the UK.
Revealed: 2017 British Insurance Awards winners
RSA scooped a trio of awards last night at the British Insurance Awards, winning in the claims initiative, major loss and young achiever categories.
Mayes swaps Cunningham Lindsey for McLarens in Australia
Global loss adjuster McLarens has recruited Paul Mayes from rival Cunningham Lindsey.
This Week in Post: The Queen's Speech, whiplash and a year on from Brexit
As Her Majesty the Queen delivered her all-important speech to open parliament, insurers had a lot to think about.
Majority of insured losses from Grenfell Tower to be borne by reinsurance
The Norwegian company responsible for insuring the Grenfell Tower, which burned down yesterday, said reinsurers will bear the majority of the claims costs.
Zurich and Axa close Manchester branches for the day following terror attack
Zurich and Axa have closed their Manchester branches following last night’s terrorist attack on Manchester Arena.
This Week in Post: Extinction and distinction
This week I took my toddler to see the roaring animated T-rex at the Natural History Museum. “Raaa!” she growled, before wimping into her father’s arms, unaware dinosaurs are actually extinct.
Blog: Driverless cars, potential for cyber mayhem?
Nothing is truly resilient against hacking. There’s always a trade-off between utility and the cost of protecting those systems according to Mark Hawksworth, technology specialist practice group leader at Cunningham Lindsey.
Identity fraud: Trading faces
With almost 173,000 reported cases last year, identity fraud is an ever-increasing problem. Insurers are taking a proactive approach to fight this pernicious problem
Enterprise Act: Paying the price for paying late
With the Enterprise Act coming into force on 4 May, policyholders will now be able to claim damages for late payment of claims. Are insurers ready?
Blog: Fracking is a dirty word
Fracking has been given the go-ahead in Lancashire and insurers need to consider the risks associated with the technique.
Cyber regulation: Cyber’s new rules
The tightening of data regulation next year could drive demand for cyber cover and, with the reporting of breaches becoming compulsory, it may help underwriters price this new risk ever more accurately
Hanjin Shipping declared bankrupt
South Korean shipping giant Hanjin Shipping has been declared bankrupt months after creditors lost patience with the debt ridden company.
Here are the most successful insurers, brokers and adjusters in BIA history
To celebrate the 20th edition of the British Insurance Awards, three years ago, I sat down and went through all the previous events to find out who had been the most successful company in its history.