RSA Group
Interview: Ken Norgrove, RSA
Harry Curtis spoke to Ken Norgrove, RSA UK and international CEO, about life after being acquired by Intact, winning over brokers and the insurer’s technology overhaul.
Roundtable: How is the insurance sector investing in solutions to combat the evolving fraud threat?
Post, in association with LexisNexis Risk Solutions, held a roundtable to discuss the ever-evolving fight against fraud with new technology and how the insurance market is investing in solutions to combat this. Conducted under Chatham House rules,…
Higher personal lines premiums ‘an inevitability’, says RSA’s Norgrove
RSA will not hesitate to increase personal lines premiums in the face of economic headwinds, UK and international CEO Ken Norgrove has said.
Intelligence: Protecting customer-facing staff
With rising energy bills, inflation and the cost-of-living crisis all hitting consumers in the pocket tensions are running high and customers service departments are facing more hostility. Sam Barrett investigates what insurers are doing to protect their…
RSA appoints Peter Townsend as chief compliance officer
RSA Insurance has appointed Peter Townsend as chief compliance officer for its UK & International business.
Marine insurers call on manufacturers to make transportation of EVs safer
The UK’s Maritime and Coastguard Agency has published best practice guidance for the safe carriage and charging of electric vehicles on board ro-ro passenger ferries, however insurers believe it's on EV manufacturers to do more to make the EV’s safer to…
Intelligence: Fanning the flames – what is causing the fires on containerships?
With more than 70 reported fires breaking out on containerships in the past five years, cargo fires are a priority concern for marine industry. Post investigates how these fires are starting, and what is being done to address this issue.
RSA reinforces health and wellbeing commitments with new domestic abuse policy
RSA Insurance has launched a domestic abuse policy to support employees who may be suffering as victims of domestic abuse.
Claims Apprentice 2022: Episode Six – The interviews
With the three team tasks now completed, it is time for the six candidates to step out on their own and talk about the overall experience with Christopher Dunn, sponsor Kennedys’ own Alan Sugar.
Claims Apprentice 2022: Episode five - ESG/sustainable claims challenge part two
Having scripted and filmed the videos to promote their ESG/sustainable claims solutions - and polished the accompanying leaflets - Team Build and Team Unite get to find out who pocketed the most investment at the Insurance Post Claims Leaders Summit.
RSA recruits CUO and CPO from parent Intact and LV
Nathalie Dufresne and Georgina Farrell will join RSA as chief underwriting officer and chief people officer respectively later this year, Post can reveal.
Claims Apprentice 2022: Episode four - ESG/sustainable claims challenge part one
Having raced around London taking part in a marine insurance treasure hunt in the last episode, the final six claims apprentices are set for their biggest challenge yet for their third task.
Webinar: How can insurance companies adjust to the ‘new norm’ to optimise their hybrid workforce - and avoid their own great resignation?
Most insurance businesses have effectively been operating in a hybrid manner since Covid-19 restrictions required most employees to work from home.
Claims Apprentice 2022: Episode three – Marine insurance treasure hunt
After the claims handling task in episode two, Teams Build and Unite regroup and, following a short rest, are ready for the next challenge.
Claims Apprentice 2022: Episode two – Claims handling challenge
Now that our final six contestants have been put into teams and decided upon names, it is time for the apprentices to tackle their first task.
Vote now for the winner of the Industry Impact Award at the British Insurance Awards 2022
Voting is now open for you to decide who should win the Industry Impact Award at the 2022 British Insurance Awards.
Claims Apprentice 2022: Episode one - Meet the six finalists
After a year wait Claims Apprentice is back and the field has been whittled down to six candidates, all competing for the prize of becoming the 2022 champion.
Intelligence: Managing the fire risks associated with lithium-ion batteries
With lithium-ion batteries becoming commonplace in everyday life, Post investigates the risks associated with them, and how insurers are incorporate such risks into policy terms.
Meet the 2022 Claims Apprentice contestants
Ahead of the new series of Claims Apprentice, which goes live on Wednesday 15 June at noon, we introduce you to the final six contestants who will be featured in the Kennedys' sponsored show.
60 seconds with... Trish Kent, RSA
Trish Kent, head of claims account management at RSA, tells Post which point of history she'd head off to if she had a time machine, and which sitcom character she would most like to be.
Webinar: Watch Aviva, RSA and others discuss how to optimize hybrid workforces - and avoid the great resignation
Most insurance businesses have effectively been operating in a hybrid manner since Covid-19 restrictions required most employees to work from home.
RSA becomes latest insurance company to back suicide prevention charity R;pple
RSA Insurance has donated £25,000 to R;pple, the suicide prevention charity behind an online interceptive tool designed to provide and support is to individuals conducting searches relating to self-harm or suicide.
Leadership changes as RSA brings customer operations and claims together
RSA has changed its leadership team as it brings customer operations and claims together to create a single function.
Intelligence: Telematics: Boxing clever?
Twenty years after Norwich Union launched Pay as You Drive Insurance in the UK, Frances Stebbing assesses how much progress has been made in telematics becoming a mainstream motor insurance product; and how these black box offerings have evolved.