Groupama
View from the top: The buck stops here
The past 18 months have been horrendous for the motor market. Insurers have been ravaged by credit hire, claims farming and fraud, burning more than £1bn of capital as a result.
Groupama contract boosts Nationwide H1 results
Nationwide Accident Repair Service has reported a 9% increase in turnover for the first half of the financial year – aided by a significant new contract with insurer Groupama.
French insurance market faces innovation challenge
The French insurance market is complex due to its legal and competition structure, as well as the ways and customs of the French themselves. However, as Jean-Pierre Menanteau explains, if insurers take customer service and innovation seriously they can…
Compuquote launches courier offering
Compuquote has launched a courier product for brokers.
Identity fraud: Tolerance levels
With technological advances arguably making insurers more susceptible to fraud at the underwriting stage, should validation techniques be learned from banks? Amy Ellis examines the issue of fraud at the front end.
Penny Black's insurance week
Penny had a pleasant lunch at the RAC Club last week with one of her esteemed market contacts and was taken aback to hear their car had been stolen and they were having problems getting their claim paid by none other than Aviva. But that was only half…
Career development & CSR news: Groupama and GCFB link up to provide training courses
Groupama Healthcare has teamed up with the Goldsmith Centre for Business to create a series of customer service training initiatives for employees.
Groupama unveils senior claims team
Groupama Insurances has confirmed the line up for its new claims management team, reporting to claims director Phil Bird.
Health insurance - IPT rise: A bitter pill
With the failure of the industry's efforts to persuade the Treasury to freeze, or indeed lower, insurance premium tax on private medical insurance, Veronica Cowan looks at what it would take to lobby more effectively.
Career development & CSR news: Record-breaking trek helps turn around 114 young lives
The insurance industry has raised a record-breaking £160 000 for youth charity The Prince's Trust, by taking part in a gruelling 10-day journey through Borneo.
Groupama boss hails effort in stopping motor 'bleeding'
Groupama chief executive François-Xavier Boisseau has said the insurer has gone some way to stopping the "bleeding" of its private motor account, as it reported its results for the first half of 2010.
Groupama UK profits up 30% to £13.7m for H1 2010
Groupama's combined UK operations have recorded a pre-tax profit of £13.7m for the first six months of 2010 (H1 2009: £10.5m).
Groupama sees uplift in French private motor in H1 2010
Groupama has recorded premium income Premium income of €8.6bn Euros (up 4.4% on a like-for-like consolidation and exchange rate basis) in the first half of 2010.
Aon Benfield boss joins GC France
Philippe Renault will join Guy Carpenter as president and chief executive of its Paris operations,
Are you up for the Insurance Football Cup?
Calling all insurers, brokers, reinsurers and suppliers.
Credit hire: Stuck on you
After Axa spurned the Association of British Insurers' general terms of agreement, many thought other motor insurers would follow suit. Rachel Gordon examines why a mass exodus has not occurred.
Personal injury - unsolicited SMS: Text pests
With a rise in unsolicited text messages encouraging recipients to make personal injury claims, Daniel Dunkley looks into what the industry can do to tackle this undesirable correspondence.
Insurers braced for subsidence claims
Property insurers are preparing for a raft of subsidence claims in the South-east of England following a long period of dry weather.
Bollington affinity deal
Commercial broker Bollington has entered an affinity partnership with fleet management specialist Fleet Support Group.
British Insurance Awards 2010: Give the personal touch
Fortis UK’s stringent customer service standards have led to a successful partnership with age Concern enterprises and were even critical in saving a customer’s life reports Daniel Dunkley.
British Insurance Awards 2010: Detecting real success
The efforts of just four dedicated Greater Manchester Police officers has succeeded in saving the industry £12m, reports Lynn Rouse.
Groupama outlines IPO timefame
Groupama is expected to float on the stock market in 2011 or 2012, according to its chief executive Jean Azema.
Focus on Greece
The European insurance market is facing a tough economic climate but none more so than the Greek market with its government’s financial debt crisis. Edward Murray reports on how the industry is coping.
Penny Black’s insurance week
Remember Big Brother? Penny was taken aback to discover the series is still trundling through its final series and drawing in big enough viewing figures for Go Compare to choose a slot in tomorrow’s eviction night extravaganza as the place to launch its…