Groupama
Nine in ten customers “satisfied” with motor claims service
Almost 90% of claimants are satisfied with their motor insurance claims service, new research has revealed.
Groupama raids Arista for commercial underwriting boss
Groupama has appointed Arista regional underwriting manager Dawn Dillaway as its first head of commercial underwriting.
Takaful - UK viability: Taking up Takaful
Shariah-compliant Takaful insurance has had a rocky start in the UK. Daniel Dunkley reports on the problems it has encountered and where its strengths may lie.
View from the Top: The money-go-round
I've had a go, on the back of a large envelope, at breaking down where the money goes that Mr Customer spends on his motor insurance. Just what happens to a typical £400 premium?
Ex-Axa heads reunite at underwriting agency ahead of launch
Derek Findlayson and Dene Smith join Jonathan Davey and Tony Griffith as Keychoice management team.
Editor's comment: Interest in rates up
The issue of rates — and, more specifically, motor rates — is certainly getting a lot of attention at the moment.
Postbox: Time to bridge the divide
In response to Phil Bird's article ('Time for change?',www.postonline.co.uk/1567561) published in the 31 December/7 January issue, I wholeheartedly agree with his observations. And, coming from an insurance company background — with the added advantage…
Groupama appoints e-commerce boss
Groupama had appointed current operations development manager Malcolm Etchells as its new head of e-commerce.
New pricing and planning manager takes over at Groupama
Glyn Hughes has been appointed as personal lines pricing and planning manager at the insurer.
Groupama to centralise claims handling
Insurer to reorganise and re-engineer its UK general insurance claims operations.
Time for change?
Phil Bird highlights the continued cultural and philosophical divide between many underwriting and claims teams, and argues that closer working can only benefit the industry as a whole.
CEO round up three: how were the noughties for you?
Part three of Post's look back at what insurance bosses made of 2000 - 09.
Review of the year - general insurance: Watch the green grass grow
Jonathan Swift looks back at how general insurers have developed over the past 12 months and polls industry leaders on the successes and failures of 2009 as well as what they see in store for 2010.
RSA joins Power Place panel
Towergate arm to offer RSA products to brokers
At the crossroads
2009 saw a slowdown in broking merger and acquisition activity in favour of contemplation and integration. Daniel Dunkley reports on a year that on the surface was relatively quiet.
Groupama revamps PA cover
Groupama Insurances has revamped its personal accident policy for brokers.
Groupama makes senior appointment
New chief risk officer to join insurer
Groupama downsizes London operation
Insurer to depart the Minories for America Square