Direct Line Group

Penny Black’s insurance week

Remember Big Brother? Penny was taken aback to discover the series is still trundling through its final series and drawing in big enough viewing figures for Go Compare to choose a slot in tomorrow’s eviction night extravaganza as the place to launch its…

Technology - E-certificates: Certifiable progress

Jakki May explains that changes to the law regarding e-certificates for motor insurance mean that the industry can now make headway in dispensing with old-style postal delivery, potentially saving millions on printing while also reducing fraud.

Website Review: Direct Line

In the first of a new series for Post, web performance monitoring specialist Gomez runs the gauntlet over Direct Line's website to see how it performed in a number of key areas and stands up against some of its rivals.

Interview - Paul Geddes: Regaining an edge

With a new team in place and a major change programme underway, including 2000 job cuts, RBSI CEO Paul Geddes talks to Jonathan Swift about the need to stay competitive.

Court leaves Zurich

Zurich's European general insurance chief executive officer and former Royal Bank of Scotland Insurance CEO Annette Court, pictured, is to leave the business "by mutual agreement to pursue other opportunities".

NIG facing more cutsas RBSI sheds 2000

Broker-only insurer NIG could face a further rationalisation of staff and offices as part of a wider review of Royal Bank of Scotland Insurance, which will see its parent offshore for the first time.

RBSI records COR of 113.3% in Q1 2010

Royal Bank of Scotland Insurance has reported a combined operating ratio, including business services costs, of 113.3% for the first quarter of 2010 compared with 101.5% in Q1 2009.

Former RBS director joins Cifas

Chris McKee, former technical services director of Royal Bank of Scotland Insurance, is joining the Board of Cifas – The UK’s Fraud Prevention Service – as an independent director.

See you later, aggregator

Industry commentators are predicting a crackdown on web aggregators - but will the sites' popularity with consumers beat expectations? Rachel Gordon reports

Spotlight on Spain - The Spanish direct insurance market

At its traditionalist heart, the insurance industry has always existed on the tried and tested intermediary-based distribution channel, with the broker or agent, a champion of the policyholder, working tirelessly to find the consumer the best deal.

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