Direct Line Group

Looking back - 1991: Hitting the hot hatches

On 26 September 1991, Post reported a tale familiar to today’s law-abiding general public: soaring motor insurance premiums. Current year-on-year rises cited are in the region of 30% to 40%, but the figures from 20 years ago suggested hikes of up to 74%…

RBSI tops Ombudsman GI complaints

Royal Bank of Scotland Insurance is the most complained about general insurer in the UK according to figures from the Financial Ombudsman Service.

Interview - A&A Group: A constantly evolving company

Starting as a two-man operation in a house in Twickenham, A&A Group has grown exponentially since its humble beginnings. Jonathan Swift talks to Tony Allen and Steve McPherson about keeping pace with changes in the market.

Aviva rules out target change despite over-achieving

Aviva has pinpointed a much improved private motor result as being pivotal to it posting an above-target combined ratio of 96% (H1 2010: 98%) for its half-year UK general insurance business. But despite emphasising “strong continued momentum” in UK GI…

Household - Flood risk: Removing the safety net

In two years, the insurance industry's pact with central government to provide flood cover for at-risk properties will cease to exist. Ralph Savage reports on how insurers are planning to meet the challenge post-2013.

Insurers fight to avoid ash cloud backlash

As Post went to press, insurers were racing to publicly outline their claims positions on the latest volcanic ash eruption, in a bid to avoid the media backlash the industry suffered 12 months ago. More than a year after the extensive disruption caused…

Direct Line hails death of the aggregator

Responding to an investigation from consumer magazine Which? that claims aggregators display a lack of transparency to the consumer Direct Line has said that providers in this space “are not always what they seem”.

RBSI sale confirmed for H2 2012

At an Annual General Meeting with shareholders, Royal Bank of Scotland Chairman Sir Phillip Hampton has outlined the bank's insurance assets are to be sold in the second half of 2012.

RBSI to merge underwriting functions

Royal Bank of Scotland Insurance is to merge the underwriting functions of its general insurance brands in preparation for Solvency II.

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