Digital Insurance Collective
Webinar live today at 11:00am: Digitalising and personalising the insurance customer journey
Insurance customers' expectations are evolving rapidly. Those firms that operate in the insurance space are now in direct competition with pure digital retailers, such as Amazon,and super brands like Apple when it comes to how they interact with, engage…
Insurers warned they will do a Woolworths unless they adapt to fill digital customer gap
Incumbent insurers that fail to be “customer centric” and adapt to the digital age are likely to go the same way as former high street giant Woolworths.
US consultancy Imaginatik to target UK and European insurers with Ingenin deal
US-based innovation consulting and software provider Imaginatik is to target the UK and European insurance sector after striking a partnership with Ingenin.
Blog: Why strong IT infrastructure is essential for digital transformation
The digital revolution has arrived in all industries - and insurance is no exception. In today's competitive market, firms need to recognise and understand that as digital technology continues to transform the economy, years of experience in the industry…
Webinar catch-up:Building insurance brand loyalty in a digital age
We are told we live in a brand-obsessed age. Whilst consumers might be able to name the retailer or telecommunications operator they most readily identify with, when it comes to insurance price is still seen as the key driver as to where someone places…
Blog: Digital is changing insurance
Digital innovation is changing the way the insurance industry operates, with providers beginning to embrace developments where technology can make life easier for the consumer.
Blog: Not anyone can practise as a loss adjuster
Chris Hall, managing director at Questgates, reacts to Chris Sandilands' proposition of an Uber-style service for claims. In his view, freelancers cannot provide the level of expertise and consistency needed for loss adjusting.
Volvo CEO calls for more government help as it outlines autonomous driving trial in London
The Association of British Insurers’ has hailed Volvo’s autonomous driving trial in London next year as “really exciting” and potentially “transformational,” while the motor manufacturer itself has called for more government help to speed up adoption.
Blog: Uber for claims – How the 'gig economy' could disrupt the loss adjusting sector
Chris Sandilands argues that the loss adjusting process is perfectly suited to being disrupted by the 'gig economy', leading to benefits for insurers and policyholders alike. Perhaps most surprisingly, using freelancers for claims surveys could lead to…
Insurtech firm Trov raises £17.5m as it gears up to launch in the UK and Australia
Technology giant Guidewire and Australian insurer Suncorp are among the parties involved in the latest fund-raising from US insurance disruptor Trov, as it gears up to launch its on-demand cover for single items in the UK with Axa.
Digital start-ups: Ready to launch
With a new start-up being founded every minute in the UK, the insurance industry has to meet the needs of this new breed of client.
UK insurtech start-up Guevara to follow US P2P provider Lemonade and launch licensed insurer
One of the investors behind insurtech start-up Guevara has warned others they will need "a lot of patience” to bear fruit in the insurance market.
Highways England to trial 'Wi-Fi road' on A2/M2 as part of innovation strategy
Highways England has today released its innovation strategy which sets out its wide-ranging plan to ensure it is keeping pace with advances in technology.
Blog: Insurers - ignore the Millennials at your peril
After spending decades in the insurance industry on several continents, it never ceases to amaze me how we continuously fail to adapt to change as effectively as other industries around us.
Post Digital Insurance Collective: Aviva CDO Brem - digital needs its own P&L to make it a board room reality
To succeed in the digital space insurer boards need to have the "guts" to make it a strategic priority, pull capital in from elsewhere to prove it, give it its own profit and loss "teeth" and build a few icons to underline a commitment to the cause.
Post Digital Insurance Collective Blog: Design thinking, feeling uncomfortable and three centuries of caffeine fuelled innovation
Following last week's Digital Insurance Collective meeting, I promised to put together a blog consisting of my top eight take homes from my discussions and observations. So here are my thoughts, please share your own in the comment box below.
Insurers need 'massive mind-shift' to create Amazon one click revolution, claims Aviva’s Brem
Insurers need to focus on the "ultimate tailoring" of their offerings and take the plunge on "appification", if they are going to compete with online giants like Amazon.
Allianz teams up with Chinese internet giant for digital venture
Allianz is to create a digital insurance company for the Chinese market, a joint venture with local internet giant Baidu and Asian investor Hillhouse Capital Group.
Tech blog: New Insurance shall exit ‘The Trough of Sorrow'
In the first of Post's exciting new tech blogs, James York explains that while ‘Old' Insurance was in trough of sorrow, ‘New' Insurance can be very different - but both need each other.
Blog: Things we should learn from Post's Hackathon
The insurance industry's reputation for innovation leaves a lot to be desired. When describing the speed with which new technologies are adopted in the industry, references to oil tankers and dinosaurs are much more appropriate than those to jet planes…
Penny Black’s Insurance Week - 19 March
Technology is not Penny’s forte.
Blog: The Frozen middle told to "Let it Go" to boost digital insurance innovation
Last week Post held the Digital Insurance Strategies 2015 conference.
Europe: Insurance IT developments in Eastern Europe
Central and Eastern Europe has in recent years established itself as a rapidly growing region within the insurance sector and is seen as an attractive market for local, regional and international players.