Axa
Post's Christmas Q&A
As the festive season is drawing to a close, Post caught up with some of the insurance industry's key players to talk miserable Christmas songs, Die Hard and Mr Blobby...
Insurance Claims Review of the Year 2014 - updated
Having asked the Post Claims Club advisory board for their views on 2014, and hopes for 2015 this is how a number responded.
Post's Christmas Q&A
As the festive season gets well and truly underway, Post caught up with some of the insurance industry's key players to talk New Year's resolutions, champagne and history books...
Post's Christmas Q&A
As the festive season gets well and truly underway, Post caught up with some of the insurance industry's key players to talk Santa slippers, mince pies and terrible Christmas presents...
Blog: Supply chain? More like supply jigsaw
Post editor Stephanie Denton's ongoing escape of water claim saga takes on a distinctly Kafka-esque twist...
Axa looks to Hiscox for commercial e-trading role
Axa Commercial Lines and Personal Intermediary has made two appointments to the senior management team of its commercial business.
Review of the Year: General Insurance
General insurers including Ageas, Aviva, Direct Line, Axa and LV reflect on a year that started with immense flood claims, saw the Competition and Markets Authority’s final report into motor insurance and ended with a warning by the regulator on the use…
Roundtable: Customer retention: How to use data to keep hold of customers
Can the way data is used and analysed in the insurance industry pave the way to customer loyalty?
UK insurers undeterred on sharing society progress despite international Uber concerns
The banning of Uber in several territories will not deter the UK insurance industry's engagement with sharing economy companies, according to commentators, with telematics providers tipped to help small car-sharing organisations obtain cover.
New look IFB technical board to be chaired by Axa fraud boss Davies
Axa global chief fraud control officer Richard Davies has been appointed as chairman of the Insurance Fraud Bureau’s technical board as part of a shake-up that will result in an influx of new board members.
Transport minister raises driverless car hacking concerns
The government is “mindful” of the threat posed by hackers to driverless vehicle technology and has suggested that future developments will require sophisticated encrypted protection.
Zurich poaches QBE’s Whistler for UK vendor management role
Zurich has recruited Neil Whistler to serve as head of vendor management for UK claims from January 2015.
Insurers unfazed by CMA probe into Crawford's GAB acquisition
Insurer claims specialists are relaxed about the Competition and Markets Authority investigation into Crawford’s £45.8m acquisition of GAB Robins.
Supply chain communications issues threaten insurers' reputation
Differing methods of communication compares poorly to other sectors
Review of the Year: Health
Health insurance personalities reflect on the past year and look forward to 2015, with high hopes for improving the profile of health insurance through technology – as well as addressing issues surrounding costs and implementing a more holistic approach…
Insurers challenge 'wait and see' image and take action on technology
Insurers are increasingly looking to invest in or acquire digital start-ups to provide the expertise they need to pursue their ambitions in this sector, according to market insiders.
CII new generation group outlines workplace stress recommendations
The notion of workplace stress as a “ticking time bomb” for the insurance industry has led the Chartered Insurance Institute’s underwriting faculty new generation group to recommend measures to tackle the issue.
Insurers urged to boost claims service to get competitive edge
Chubb and Hiscox have taken the top two spots in a ranking of claims service in the UK mid-market by Gracechurch Consulting.
Axa picked as insurance expert for driverless cars project
Axa has been selected as part of two government-funded initiatives to pilot driverless cars in the UK.
ABI boss Evans urges fraud task force to take on CMCs
The Association of British Insurers has joined member firms in welcoming the government’s decision to launch a fraud task force, but claimed it must tackle claims management companies if it is to be deemed a success.
C-suite - Insurer: Scaling the mountain of bad press
What can the industry do to quell the forces of negative sentiment?
Roundtable: Customer retention: Holding on to customers in the aggregator age
With price comparison sites making customers more price-focused than ever, how can insurers ensure they stand out for other reasons and also improve their retention rates?
Axa inks £20m Paymentshield partnership
Axa Commercial Lines and Personal Intermediary has agreed to join Paymentshield household panel, in a move expected to deliver £20m of premiums over five years.
Axa Assistance launches total loss product
Axa Assistance has launched total loss protection insurance for insurers and brokers to address delays and financial losses associated with motor write-off claims.