Association of British Insurers (ABI)
Loyalty a top priority among consumers when choosing an insurer
The biggest opportunity for insurers to improve their performance is in relation to customer loyalty, which ranked above price as a decision driver when it comes to picking a provider, according to research by the Chartered Insurance Institute.
Penny Black's Social World: December 2019
Diversity and Inclusion in Insurance Awards, keeping safe on the roads, and embracing flexible working
Amanda Blanc lands second NED role
Amanda Blanc will join specialist motor insurer ERS as a non-executive director on 2 January 2020.
Amanda Blanc to join Aviva board
Former Zurich and Axa boss Amanda Blanc is to join Aviva as a non-executive director on 2 January, the insurer has confirmed.
This week in Post: hanging by a thread
This week, Transport for London has revoked Uber’s licence to operate in London, causing fear among the capital residents who often rely on the app-based service to get them home safely after a night on the town.
Flood damage payouts from Yorkshire and the Midlands set to top £100m
Insurance payouts to people affected by recent floods in Yorkshire and the Midlands are expected to reach £110m, the Association of British Insurers has estimated.
Changes to limitation law must be carefully considered, child abuse inquiry hears
Defendant and claimant lawyers testifying in front of the Independent Inquiry into Child Sexual Abuse yesterday agreed that the current system is not working for victims and survivors, but warned clarity is needed on the consequences of altering…
Analysis: Review of the Year 2019
It feels as if 2019 was an uncomfortable year for the general insurance market as it never quite seemed to grasp control of its own destiny. Wherever you look, carefully laid plans were derailed by the unexpected – and often unwanted – intervention of…
This week in Post: Deluge, diversity and misdemeanours
More than 800 houses have been evacuated due to flooding and many of those families won't be back in their home for Christmas. Flood warnings are still in place and there are reports that flood defence equipment is being stolen.
ABI and Biba at odds over ring-fencing insurance taxes for flood defences
Insurance trade bodies have found themselves at loggerheads over whether part of insurance premium tax should be ring-fenced for flood defences.
ABI backs Gibraltar government's pitch to British businesses
The Association of British Insurers remains “fully supportive” of the Gibraltarian insurance market and “the choice that it gives UK customers,” ABI director general Huw Evans has said.
Analysis: Reservoir dams - a water-tight insurance risk?
With almost 3000 dams supplying drinking water to towns and cities they are a common feature in the UK countryside. However, when heavy rain in August threatened the integrity of the emergency spillway at Toddbrook Reservoir an emergency evacuation of…
Penny Black's Social World: November 2019
Three Peaks Challenge, cycling to Amsterdam and helping communities
MoJ defends position on access to justice for children amid whiplash criticism
Exclusive: The Ministry of Justice has defended itself over a "loophole" in whiplash legislation that lawyers and trade bodies argue could leave the majority of children injured in road traffic accidents without access to compensation or representation.
Fire Protection Association calls for a quick ban on combustible cladding in all high risk residencies
The government must work quickly to make changes to building regulations and ban combustible cladding in all high risk residencies, the Fire Protection Association has urged.
Whiplash reforms timeline in 'grave doubt' as general election looms
With an early general election on the cards, the industry has raised concerns over the planned implementation of whiplash reforms in April.
Analysis: E-vehicles - A missed opportunity?
As people are increasingly switching to electric vehicles, are insurers taking the opportunity to explore this market?
This week: Big moves, whiplash and loyalty
After vacating our Haymarket office last week, the entire Post team finally feels settled in our new home in the City – the heart of the insurance industry.
No certainty for insurance industry as UK and EU reach Brexit withdrawal agreement
The withdrawal deal between the UK and EU does not provide certainty for the insurance industry, the British Insurance Brokers’ Association has warned.
CMCs receive one in every five nuisance call fines
Claims management companies have received 20% of all fines for nuisance calls, messages and emails handed out by the Information Commissioner’s Office since 2010, according to figures from the SMS Works.
Ecclesiastical and ABI become core participants in child abuse investigation hearings
The Association of British Insurers and Ecclesiastical are among four organisations granted core participant status in an investigation into accountability and reparations in non-recent child sexual abuse cases.
Top motor accident solicitor slams ministers on whiplash
Whiplash reforms should be delayed as rushing through a "minimum viable product" will create unacceptable challenges for claimants, lawyers have warned the government.
Government to introduce improved building safety standards
Insurers have welcomed the government’s commitment to improving building safety standards.
This week: All at sea
The fraudulent claims we’re used to hearing about involve banged-up cars and invented cases of whiplash. Ones involving oil tankers, pirates, the Admiralty Judge, and statements given in places as far-flung as Aden and Manila are somewhat harder to come…