Ardonagh Group
Claims Club Blog: Communication, flexibility and empathy, the keys to claims success
The third Claims Club meet in 2017 focused on getting claims right through communication and customer service. Terry Renouf, consultant at BLM, explains.
Week in Post: Cancelled flights, closed doors and canned ads
My dad was one of 400,000 passengers affected this week by air traffic control delays, bad weather and a backlog in employee holidays for the delay, which lead to budget airline Ryanair cancelling 50 flights a day for the next six weeks.
Integration not on the cards at Ardonagh: Ross
The Ardonagh Group will not look to integrate the businesses under its control, the company’s CEO told Post.
Ardonagh to take aim at ‘dollar economy’, says Ross
The Ardonagh Group can go “anywhere it wants” as it sets its sight on expansion into the US market, the company’s CEO has said
Ardonagh adjusted Ebitda up 21.3% in first earnings report
The Ardonagh Group posted adjusted Ebitda of £57.6m in the first six months of 2017, a 21.3% rise year-on-year.
Claims Club: Brokers tell insurers there is disconnect between internal ambitions and the claims reality
Insurers need to improve internal communication and break down silos to provide brokers and their customers a better service.
Career File: Jon Cawley, NFU Mutual
Jon Cawley set to take head of claims role at NFU Mutual
Ardonagh Group acquires Healthy Pets
The Ardonagh Group, the Towergate holding company, has acquired Petersfield-based Healthy Pets.
Donegan steps down as Price Forbes CEO as Masterton steps up
Michael Donegan has stepped down as CEO of Price Forbes to become a strategic advisor of The Ardonagh Group.
This Week in Post: Is there a driver on board this truck?
Living in South London, I’m in an on-off relationship with my broadband connection. My unreliable web access is irritating – although it is probably not as bad as in certain rural areas.
Towergate's Joe Thelwell on lessons in resilience
Towergate has been through some tough times but its advisory CEO Joe Thelwell believes this has shaped the firm for the better.
Towergate to roll out food safety compliance tech
Towergate Insurance has partnered up with technology provider, Checkit, in order to reduce business premiums and the risk of liability for food companies.
Towergate Underwriting launches Scandinavian MGA
Towergate Underwriting has launched an international managing general agent for Scandinavia.
Towergate's Jon Cawley to replace Matthew Scott as NFU Mutual claims head
Exclusive: Towergate Underwriting head of claims Jon Cawley is to take over Matthew Scott as NFU Mutual’s head of claims.
Towergate takes aim at specialty market with Geo Specialty launch
Towergate Underwriting has set its sights on the London speciality market through the launch of Geo Specialty.
Week in Post: Brexit, redundancies and consolidation
This week we saw the ‘Great Repeal Bill’ being introduced to Parliament, a key waystone on the long and arduous journey to leaving the European Union.
Towergate holding group renamed Ardonagh Group
The Towergate holding group company has officially been named Ardonagh Group.
Former Paymentshield CEO Steve Wood joins NHBC as CEO
Former Paymentshield CEO Steve Wood has been appointed CEO of NHBC.
Direct Group mulls ‘acquisition opportunities’ following takeover by Towergate backer
Newly-renamed Direct Group will “consider acquisition opportunities” following its own takeover by Towergate-backer KIRS Group.
Towergate group company to launch under new brand name
The insurance giant created from Towergate and other companies is set to relaunch under a new name and branding, following the completion of a £800m bond offering.
Towergate extends deal with Premium Credit
Towergate is extending its contract with Premium Credit for a further five years.
Week in Post: Mayhem, Brexit and PR
It has been a year of political surprises, starting with Brexit, to Trump’s election and finally to today’s hung parliament.
Towergate broking giant prices £800m bond offering
The broking giant formed from the merger of Towergate and other firms has confirmed the interest rates for its £800m bond offering, announced last month.