Allianz

Jargon: Beat the bull

Insurers need to make sure their communication is crystal clear and jargon-free, or face the fallout from consumers and regulators.

Vulnerable Customers: Protecting the vulnerable

A recent Financial Conduct Authority report found that financial companies are not meeting the needs of the more vulnerable customers in society – so what are insurers doing to help combat this?

International: Microinsurance: Starting small

How will the new microinsurance incubator launched by the World Economic Forum impact on lower-income communities, and what are other insurers doing to cater for this group?

Arson: No smoke without fire

While fire risk has dropped considerably over the past decade, almost half the £1bn paid out in fire claims each year is as a result of deliberate acts. So what can be done to reduce the losses caused by arson?

International: A shortage of talent

With the number of qualified claims adjusters in Singapore falling by one-third over the past 10 years, the country is facing an acute shortage of talent

Laspo 'unwinding' will impact motor rates, claims Dye

The long-term success of the Legal Aid, Sentencing and Punishment of Offenders Act 2012 could be in doubt, with signs showing an “unwinding” of the reforms designed to tackle motor claims inflation, according to Allianz UK CEO Jon Dye.

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