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Insurers need to be reliable
To set the scene, I want to share a recent quote with you that sums up what we believe insurance is ...
RSA 'praised' for honesty in offshoring plans
OF course the one area about which the general insurance industry has received its fare share of col...
Others set to build on Kenyan mutual success
Regarding your article 'African Insurer warned over quick growth' (PM, 22 July, p6) I would like to ...
Room for lobbying improvement
The result of this week's news barometer, see opposite page, is surprising only in the fact the majo...
Mediation on the up in industry
Few would argue with Steve Hook that the insurance industry has not fully embraced the benefits of m...
Penny Black's insurance week
Penny was, as ever, delighted to attend the Chartered Institute of Loss Adjusters annual lunch bash ...
Offshore debate dominates
Last week's Financial Services and Insurance Conference proved to be interesting in the themes that ...
EU gender rights set to toughen up
Gender discrimination - an issue that some thought had gone away - has shot to prominence again. On ...
Up the garden path
More and more people are holding events in their own gardens. Jane Coppard urges the industry to clarify its stance towards such activities or run the risk of a liability gap
EL exclusion leaves loopholes for some
And so insurers and brokers have reacted with scepticism to the news that the Department of Work and...
Growing calls for professionalism
I support the views of Phil Loney at Lloyds TSB (PM, 30 September, p15), which reflect a growing cor...
SME: easy as ABC
While large businesses are on the decline in the UK, they have been replaced by a huge number of small to medium-sized enterprises that offer valuable alternative business for insurers. Amanda Blanc argues that brokers hold the key to SME success
Play ground conkers decision is bonkers
And finally it was good to see health and safety hitting the front pages of the national newspapers ...
The claims dream team benefits all
Sue Willmott's article 'Damage Limitation' (PM Strategic Focus, 23 September 2004, p10-11) argues pe...
Profit in vogue this season
A return to the Rendez-Vous event in Monte Carlo is very much easier than being a first timer. There...
International accounting developments: what is on the radar screen for 2005?
On 1 January 2005, a new set of accounting rules for insurance contracts will be introduced, which w...
A renewal of perspective
Henry Keeling believes the season should remind (re)insurers of the function of their industry - and how their industry functions
Aascent Northern Ireland move is not the first
I would disagree with the statement from Aascent claiming to be the first independent premium financ...
Brokers get wise to offshoring possibilities
The topic of offshoring and outsourcing reared its head again this week. Aviva revealed plans to mo...
Mediation brings a less costly, stress-free approach to negotiation
In 1999, the restructuring of the court system led to a wider recognition of mediation. Five years o...
Fraud: optimists needed
This week's plea from Detective Chief Superintendent Ken Farrow for the insurance industry to help t...
View from the Top - Unlocking the staff potential
Much senior management time is dedicated to devising or refining business strategies. What often rec...
Editing the experts
Legal Comment