News
One-in-10 specialty insurers expect to scale AI use in 2025
Oxbow Partners has predicted that 2024 will be a year of divergence for the use of generative artificial intelligence in the specialty insurance and reinsurance markets.
Best Insurance to expand into general insurance
Six months from launching artificial intelligence-driven underwriting for accident, sickness, and unemployment cover, Kesh Thukaram, co-founder of Best Insurance, shares how he next intends to shake up the pet and gadget markets.
Davies refinances £1.5bn debt facility to buy more businesses
Davies has agreed a £1.5bn refinance of its debt facility, slashing its interest bill, extending debt maturities, and securing extra credit to buy more businesses and develop artificial intelligence solutions.
Crawford’s first female leader Bartlett resigns
Lisa Bartlett, chief operating officer for international at Crawford, and the first female leader of a UK-based loss adjusting company, has resigned.
LexisNexis working on Jaguar Land Rover security solution
LexisNexis Risk Solutions is working on a way for Jaguar Land Rover to get its vehicle security data to insurers to address pricing issues, Insurance Post can reveal.
Defaqto unveils plan to prepare insurers for data revolution
Defaqto CEO John Milliken has revealed plans to shift his organisation’s offering from giving general insurers an overview of where their products sit compared with their competitor’s offerings to equipping them with data to shape their strategy.
Tui ditches Axa for Allianz on travel insurance
Allianz Partners has been appointed travel insurance provider for Tui’s UK business, with the holiday provider ending its partnership with Axa Partners in April.
Sompo opens Manchester office as it continues UK expansion
Sompo has opened an office in Manchester, as it continues its efforts to grow its UK regional portfolio.
Sedgwick’s Crystal says insurers should embrace neurodiversity
Nathalie Crystal, senior public relations manager for Sedgwick in the UK, has urged the industry to ditch traditional hiring methods, in order to bring in more neurodivergent talent.
Insurers should stop looking at AI as a cost-saver
Eddie Longworth, the founder of JEL Consulting who launched the Artificial Intelligence Code of Conduct earlier this year, says the insurance industry hasn’t realised the “conundrum” about using AI and the need for talent to operate it.
Use ‘data explosion’ to make property claims more predictable
Lessons could be learned from the motor sector in terms of making property insurance data more standardized to help with predictability and clarity around claims.
Insurers urged to encourage adjusters to ‘get the knowledge’ over Build Back Better
Insurers have been urged to get Flood Re to revisit the highest sum that can be claimed with its Build Back Better scheme and better educate their loss adjusters on the scheme.
Lloyd’s urged to change approach to Blueprint Two
Lloyd’s of London may need to take a “more progressive route” to achieve Blueprint Two to ensure specific benefits of the transformation are realised.
SRG buys broker; Lockton’s space practice; Markel’s head of casualty
Friday Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
NFU Mutual hit by lawsuit over Covid losses
A group of more than 30 businesses are suing NFU Mutual for Covid losses suffered between 2020 and 2022.
Green shoots, but claims managers predict inflation to continue into 2025
Senior claims managers are seeing property claims inflation ease, but expect it to remain high for the foreseeable future; with suppliers turning their backs on insurance work being cited as a factor.
Atlanta Group and Markerstudy merger completed
The Ardonagh Group has confirmed it has completed the merger between its personal lines broking business Atlanta Group and Markerstudy.
Insurers accused of exacerbating property damage
Panellists at the British Damage Management Association conference have accused insurers of slowing down the property claims process, increasing the amount of damage, due to inactivity and lack of trust for their supply chains.
Regulators challenge two thirds of GI firms on operational plans
Two thirds of general insurance firms have been challenged by regulators on their work to come into line with operational resilience regulations during the last 12 months, a benchmarking exercise by Sicsic Advisory and Oric International has revealed.
Lessons to be learned from Build Back Better
Panellists at the British Damage Management Association Conference said lessons must be learned in order to maximise the value of Flood Re’s Build Back Better scheme.
FCA demands insurers up their Consumer Duty monitoring game
With just a month to go until insurers need to file their first Consumer Duty annual board report, the Financial Conduct Authority has raised concerns about how providers are monitoring customer outcomes.
Aviva sees 65% increase in non-whiplash injury claims
Non-whiplash-related injury claims have jumped by nearly two-thirds since the whiplash reforms, Aviva’s head of counter-fraud Pete Ward has told Insurance Post.
Academy names CEO as Normand steps back
Academy Insurance Services has appointed Martin Tyler as CEO, replacing Gilles Normand, who has stepped down to move into a non-executive career.
‘Stripped-back’ policies may lead to consumer confusion
Fairer Finance has warned that ‘stripped-back’ motor insurance policies may lead to greater consumer misunderstanding unless insurers begin to communicate clearer.