Consumer Duty will be a success ‘when we stop talking about it’

Association of British Insurers’ annual conference 2024

According to a panel at the Association of British Insurers’ annual conference, the Financial Conduct Authority’s Consumer Duty has a way to go before it is considered a success.

Chaired by the ABI’s director of regulation Charlotte Clark, the panellists said that the FCA’s flagship reforms will only be considered a success when it is no longer considered a project and is

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FCA overwhelmed by feedback on naming and shaming

Emily Shepperd, chief operating officer of the Financial Conduct Authority, has said the regulator will “really take our time” when considering its proposed plans to name firms it is investigating before any decision has been made.

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