News
Motor and buildings insurance top the most complained about products by consumers
The Financial Ombudsman Service revealed motor and buildings insurance are among the top five most complained about products for 2022/23.
Carpenters takes 42 staff and all OIC portal cases from Slater and Gordon
Insurance Post can reveal that Carpenters Group has taken on Slater and Gordon's OIC portal account, including all staff, with sources claiming that no fee was paid.
‘Naïve’ to expect road usage to go back to pre-pandemic ways
The changing habits of drivers post-pandemic requires insurers to be “comfortable being uncomfortable”, the head of underwriting for Allianz Personal and LV said.
Wallife launches digital identity theft insurance in the UK
Italian MGA Wallife has identified a big protection gap in the UK insurance market and has launched its digital identity solution to protect consumers.
Hastings exposes dishonest solicitor who tried to inflate claim values
HF and Hastings Direct have beaten a claimant solicitor’s attempt to inflate claim values by up to £50,000.
Scor’s former CEO and chairman Denis Kessler dies
Denis Kessler, chairman of Scor and former chief executive, has died aged 71.
Lloyd’s to publish ESG plans after net zero criticism
Lloyd’s of London chiefs have promised to "comment more expansively" on ESG guidance in September, as the industry moves to an “action phase.”
Jensten and Hiscox partner; Aston Lark buys HNW book; Axa XL appoints reinsurance CEO
Friday Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Gender pay parity ‘50 years away’ as insurance halts progress
Despite the insurance industry making progress towards closing gender pay gaps, it continues to have the highest mean hourly pay gaps in 2023.
Insurers pledge Brexit dividend won’t go to shareholders
At a Treasury Select Committee hearing this week, spokespeople from the Association of British Insurers, Aviva and Admiral said none of the extra available capital from the end of Solvency II will be given to shareholders as dividends.
AI will make staff ‘superhuman’ but customers will still be ‘light years ahead’
Industry experts have highlighted the opportunities artificial intelligence can bring, but warn insurers could be missing what customers really need in the long term as they grapple with the new tech.
Insurers show ‘slow but steady’ improvement as nuisance calls decline
The number of nuisance calls and texts reported to the Information Commissioner’s Office halved in 2022 compared with the previous year, with the insurance sector scoring better than other industries.
Insurers granted permission to appeal mixed-injuries ruling
The Court of Appeal has granted permission for the Association of British Insurers to appeal the decision of the first two cases of mixed-injury claims involving both whiplash and non-whiplash injuries, Insurance Post can reveal.
Plexus investors pull funding and put business at risk
Insurance legal firm Plexus Law has filed a notice of intention to appoint administrators as a result of investors withdrawing funding from the business.
Allianz reveals Treloar’s successor at LV
Allianz has named Serge Raffard as its new personal managing director, following the recent news that Steve Treloar has decided to leave to pursue new opportunities.
Aon shifting focus to intellectual property cover for SMEs
Head of commercial risk at Aon, Jane Kielty, says commercial customers are moving towards wanting to insure their ideas more than their buildings.
Simplifai’s AI tool; Howden’s telematics app; A-One joins Brokerbility
Friday Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Better staff training needed for insurers to be more dementia-friendly
The Alzheimer’s Society has claimed that while the insurance industry is showing willingness to learn, better staff training is needed if it wants to become more dementia-friendly and help vulnerable customers.
Insurance veteran Sir David Brewer dies
Sir David Brewer, a former Lord Mayor of the City London and former president of the Insurance Institute of London, has died aged 83.
Insurers putting ‘words into action’ utilising generative AI
More than half of insurers are already using generative AI in their organisation, according to research from Sprout AI and Opinum.
Antitrust concerns flagged as more members leave NZIA
Three more insurers have left the Net-Zero Insurance Alliance after US state attorney generals said NZIA commitments may “violate" state and federal antitrust laws.
Former Prudential CEO elected Hiscox chair
Hiscox looked externally to hire its chair for the first time in the company’s history, as Jonathan Bloomer becomes chair designate.
Zurich and Core Logic partner; Marshmallow secures extra funding; Lloyd’s appoints CUO
Friday Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Two founding members remain as Allianz and Axa leave NZIA
Allianz and Axa have both decided to leave the Net-Zero Insurance Alliance, meaning just two founding members remain after three leave in one day.