Spotlight: Payments - The competitive difference in digital adoption

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Digital adoption has been a key focus for the insurance industry in recent years. Vincent Belloc explains why regulation changes mean insurers need to double down on these efforts to develop more customer-centric experiences while keeping privacy a top priority

Vincent Belloc, vice-president, PayPal UK

Digital technologies are creating new avenues for customer engagement and serviceability in more cost-effective ways. But one

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