Spotlight: How can insurers accelerate digital transformation in their business?

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While some have embraced the digital transformation journey, others are still on the starting blocks. Jim Bruce, customer transformation and senior insurance director of Salesforce, discusses what’s stopping these firms, how they can overcome the obstacles and the potential impacts should insurers fail to invest.

Jim Bruce, customer transformation and senior insurance director of Salesforce Why have some insurers been slow to invest in digital transformation?

One reason that

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