Interview

FSA publishes regulation responses

The Financial Services Authority and Financial Reporting Council have published a feedback statement summarising the responses to the joint discussion paper on enhancing the auditor’s contribution to prudential regulation.

Interview - Paul Evans: Axa's split decision

CEO Paul Evans didn't hang about when it came to splitting Axa UK's personal and commercial businesses - and now he's promising brokers great service, products and relationships, as Jonathan Swift discovers.

Interview - Imran Ahmed & Tony Sault: Advocacy assessed

With profitability in the motor insurance sector under increased pressure, Ernst & Young carried out a Europe-wide study to determine whether consumer claims experiences impact brand loyalty and what good service looks like. Jonathan Swift talks to Imran…

Insurance Insight Q&A: Aon Benfield

In the latest of a regular focus on European insurance companies and brokers, Stephanie Denton talks to Marc Beckers, head of analytics in Europe, the Middle East and Africa for Aon Benfield.

Interview - Bart de Smet: Return to fitness

Despite being one of the most high-profile casualties of the financial crisis, Ageas is now focusing on the future rather than the past. Jonathan Swift meets group CEO Bart De Smet to discuss its UK plans, acquisitions and why big is not necessarily…

Claims supplement: The faces of the new revolution

Claims are often said to be the shop window of the insurance industry, but with many firms stuck with legacy issues do new entrants have the greatest advantage when it comes to innovation. Stephanie Denton approached firms across four distinct sectors —…

Interview - Wayne Felton: Building interest

If building firm Mitie's entrance into the insurance repair market had not caused enough stir, the decision of its largest rival, Rok, to enter administration has raised even more interest in Mitie's plans. Leigh Jackson met the firm's property solutions…

Interview - Ray Cox: True Brit

Brit may have taken its time in naming a new UK CEO, but now Ray Cox is in place he tells Jonathan Swift he is eager to build on his forerunner's legacy.

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