Claims
Aon and Gallagher discussed how artificial intelligence enables effective claims processing
Post in association with Nuxeo hosted a live webinar where an expert panel discussed how AI can improve both accuracy and efficiency during the claims process and has a positive impact on customer experience.
For the record: Wilson’s insurtech Abacai acquires Dayinsure; 250 job losses at BGL; GRS recruits Advanta team; and Howden acquires STA Group
Post wraps up the major insurance deals, launches, investments and strategic moves of the week not covered elsewhere on www.postonline.co.uk
Fully Comp 15: Insurance Internships and graduate programmes - keeping up in the race for new talent
For the fifteenth episode of Post’s video series Fully Comp, we gathered together a panel to discuss insurance internships and graduate programmes.
Insurer results directory 2020
Updated: Post tracks the 2020 insurer results season including gross written premium and combined operating ratio - detailing the impact of UK business interruption, weather, motor, home, non-business interruption Covid-19 claims, as well as mergers and…
Intelligence: Are insurers and insureds ready for 5G?
The UK’s four main mobile networks have all launched a 5G service and by 2022 the whole of the UK is expected to have access. 5G is touted to bring benefits across society – Post investigates what will it mean for insurers and their clients.
Covéa’s Graeme Howard on the need for innovation to drive a fundamental market shift
Graeme Howard, chief technology and information officer at Covéa Insurance, shares the three key ingredients of systems, agility and trust culture to succeed in innovating on a transformative scale.
Lockdown reins in 'Beast from the East Two' claims hit
At the beginning of February, national headlines warned of a ‘Beast from the East Two’ as snowy blizzards, heavy rain and gale-force winds were forecast to batter large parts of the country. But a repeat of the hefty claims dent left by its 2018 namesake…
For the record: Brightside sold to Markerstudy; Aviva acquires Axa XL HNW team; Aston Lark buys Bruce Stevenson and Inflexion invests in broking again
Post wraps up the major insurance deals, launches and investments of the week
Advertising feature: Optimising claims indemnity spend for insurers
Digitisation has become essential for insurers looking to unlock value and deliver excellent customer experience. According to EXL's UK and Europe team, Mohit Manchanda, head of insurance, Rohan Regis, vice-president insurance and Swarnava Ghosh, senior…
Chubb promotes Richard Shanks to claims director for UK and Ireland
Chubb has named Richard Shanks claims director for the UK and Ireland, succeeding John Latter.
Aviva confirms £84m Covid hit as commercial lines book surpasses £2bn
Aviva has posted a combined operating ratio of 98.5% for its UK general insurance business in 2020, reporting growth across commercial lines and progress on its pledge to slash its available personal lines products by 80%.
Fully Comp 14: First reactions to the MoJ whiplash portal protocol and practice direction
For the fourteenth episode of Post’s video series Fully Comp we gathered together a group of experts to discuss the highly anticipated publication of the rules, tarriffs, pre-action protocol and practice direction linked with the whiplash portal.
Editor's comment: PI breaking point
Spending most of the most recent half term indoors with nowhere to go, we turned to being creative and churned out paint pouring masterpieces, pottery-wheel egg cups (although eggs can’t fit in them) and designed our own t-shirts
MIB bombarded with whiplash questions by confused and frustrated claims sector
The Motor Insurers' Bureau's first update on the whiplash portal since critical rules were released by the government was met with difficult questions and consternation from the claims sector.
PI Analysis: Construction sector locked out by high rising premiums
Many companies in the construction sector are struggling to obtain professional indemnity insurance cover, with the Grenfell Tower fire and the building safety crisis key drivers of premium hardening and exclusions.
CFC’s Graeme Newman on the vital role insurance is playing in the global fight against cybercrime
The insurance industry is rising to the challenge to help protect businesses from digital criminals and working well with government, law enforcement and the security community, says Graeme Newman, chief innovation officer at CFC Underwriting, as he hits…
Briefing: The professional indemnity stalemate
Professional indemnity has become a problem line for the market and the sectors it serves, with shrinking capacity and stricter underwriting terms in cases leaving professions feeling left out in the cold.
PI Analysis: Independent financial advisers count the cost of insurance red flags
Professional indemnity premiums for independent financial advisers have soared, driven by a perfect storm of legislative and claims change
Spotlight: Technology - Moving towards digital learning in insurance
When lockdown was announced in March 2020, the scale of the adjustment required for remote working may have warranted insurance businesses pressing pause on recruitment and development. But, with lockdown accelerating the use of technology, it’s been…
Brokers urge push back on soaring contributions as FSCS levy total poised to break £1bn
Brokers have called for the insurance industry to kick back against the increase in their Financial Services Compensation Scheme levy with the sector’s bill set to more than triple to £146.8m in 2021/22.
Advertising feature: Are pet insurers doing enough to support pre-existing conditions?
Pre-existing medical conditions have long made the process of shopping around for pet insurance an often challenging endeavour. Ian Howie, managing director, life, health and travel at Verisk Underwriting, UK & Europe, asks how can insurers offer…
MoJ publishes long awaited pre-action protocol as it confirms May debut for whiplash reforms
The Ministry of Justice has published vital rules for the whiplash portal, including the pre-action protocol and practice direction.
For the record: Aviva disposals, Beazley creates digital unit, Fenchurch & Partners launches, new D&O MGA Rising Edge and Zurich invests in insurtech
Post wraps up the major insurance deals, launches and investments of the week
Insurers warned achieving net zero not enough to combat climate change
Environment Agency CEO Sir James Bevan has reminded insurers that while net zero commitments are important there is further work to do to tackle climate change.