Claims
Former Cunningham Lindsey UK property director heads to Questgates
Specialist loss adjuster Questgates has recruited the former UK property director of Cunningham Lindsey to serve as its first business enhancement director.
Car renter trade body recruits Hill Dickinson for counter fraud drive
The British Vehicle Renting and Leasing Association has partnered with Hill Dickinson to tackle fraud in the self-drive hire sector.
Winter storm Juno brings near-record snows to Boston
A blizzard in the Northeast United States almost shattered records for snow in Boston, despite the impact in New York and New Jersey being less than anticipated.
£30m of luxury cars taken from rescued Hoegh Osaka
Luxury cars worth £30m have been rescued from stricken car transporter ship the Hoegh Osaka, which was stranded in The Solent for almost three weeks.
Zurich stands by ex-SSL directors despite £100k debt
An arm of Zurich's investment portfolio is estimated to be owed around £100,000 in rent arrears by defunct loss adjusting business SSL, according to an administrators’ report.
Insurers support mooted stress working party amid fears of claims surge
The creation of a working party to co-ordinate and develop management of workplace stress has been backed by insurers, following warnings the industry is in danger of “sleep-walking into an increasing flood of claims”.
Claims handler to use 3D printers to replicate 'irreplaceable' jewellery
High net worth policyholders could be offered identical replacements for valuable lost and stolen jewellery thanks to a new collaboration between claims handler SBS Insurance and jewellery experts at Birmingham City University.
Hacking: One step ahead
The problems caused by the question of making company systems more secure from hacking continues to prey on the industry’s mind. But just how can they stop unauthorised people from breaking down their digital doors?
Home insurance premiums sliding from stability says ABI
The latest figures from the Association of British Insurers’ premium tracker show that premiums for home insurance have begun to decline after previously showing signs of stability.
Safe driving app well received in Australia
Several thousand customers have already downloaded a safe driving app in Australia recording 20,000km of data.
Editor's comment: A market under attack
Quarter three of 2014 saw a glimmer of hope for the beleaguered UK motor insurance market, suggesting rates might be on the rise and claims might be falling as the Legal Aid, Sentencing and Punishment of Offenders Act 2012 started to take effect.
Ifed investigation into fraudster unearths cannabis factory
An electrician who conned Zurich out of £15,000 by repeatedly reporting his work power tools had been stolen has been jailed after police officers investigating the fraud found a cannabis factory at his premises.
ABSs highlighted as claims upsurge threat as CMC numbers dwindle
The rapid demise of claims management companies and the subsequent reduction in bodily injury claims is in danger of being offset by the future strategy of insurance companies with alternative business structures, according to market observers.
Legal Update: Ping-pong - it's not table tennis
Andrew Parker anticipates amendments to unfinished legislation as this parliament draws to a close
Neuro-rehabilitation: Fit for purpose
With changes afoot for the Rehabilitation Code, it is vital that all parties go back to basics and understand how best to navigate the issue
Claimant's fraudulent broken ankle story discredited on You Tube
A Newcastle man who almost swindled his local authority’s insurance company out of £17,000 after lying about how he broke his ankle has been sentenced to 200 hours of unpaid work.
Apil marks 100 day election countdown with bereavement campaign video
The Association of Personal Injury Lawyers has marked the 100 day countdown to this year’s general election with a new campaign video to push for reform of compensation rules for bereavement and psychiatric harm.
Ombudsman GI complaints dip for Q3
Numbers of enquiries received by the Financial Services Ombudsman on general insurance products excluding payment protection insurance fell in the final three months of 2014.
DAS claims boss exits in restructure
Legal expenses insurer DAS has restructured its management, with chief claims officer Richard Harris, pictured, opting for redundancy after his role was dissolved.
Drivers claiming £3.2m in compensation for pothole damage
Almost 50,000 UK drivers have claimed more than £3m in compensation from local councils for damage to vehicles caused by potholes over the last financial year, according to the RAC Foundation.
29% of drivers believe they aren’t responsible for accuracy of insurance applications
Almost a third of UK drivers believe they are not directly responsible for the accuracy of their motor insurance applications, according to new research from technology firm SSP.
The Claims Club Manifesto for Change: A Starter for Four
With the 2015 election looming and the outcome far from certain, it is time to ask what the insurance industry might be seeking from the next Government.
Blog: Tackling insurance fraudsters, one piece of shared information at a time
Insurance fraud is often painted as a victimless crime - but as anyone in the industry can tell you, it most certainly isn't.
HCML calls for rehab code to promote early intervention
HCML is calling for the insurance industry working party to the rehabilitation code consultation to tackle delays in assessments, treatment and care which increase costs to insurers.