Claims/Loss adjusting
BIA Countdown: 20 years of major loss
As part of Post’s countdown to the 20th anniversary of the British Insurance Awards in July, we spoke to major loss experts at insurers and claims firms who have experienced wins over the years, asking them how the industry has changed since the first…
McLarens re-enters Australian market
McLarens has re-entered the Australian market and appointed Martyn Wicht as general manager of the business.
Claims Awards 2014 shortlist revealed
Insurers Ageas and LV lead the way in nominations for the 2014 Claims Awards with six and five respectively.
Trade Voice: Floods are a chance to prove ourselves
Joined-up thinking and a collaborative approach to assisting families and businesses affected by this winter’s floods has been a point of interest.
Charles Taylor pre-tax profits inch up after adjusting growth
Charles Taylor has seen its full year figures climb after its adjusting business saw operating profits jump by more than 75%.
C-Suite - Insurer: A pat on the back for claims teams
The insurance industry should be proud of its handling of the UK’s wettest winter on record.
Cunningham Lindsey launches fleet repair network
Cunningham Lindsey has launched a motor repair network for the fleet market which includes access to 80 repair centres across the UK.
CILA rejects fears over asbestos risk to loss adjusters handling flood claims
Expert warns of a ‘high risk’ of adjusters being unwittingly contaminated.
BIA Countdown: Industry stalwart Gerry Loughney on 20 years of the BIAs
Since their inception, the British Insurance Awards have become the unrivalled badge of excellence for the insurance sector, raising standards across the industry through their showcasing of best‑of‑breed performance and innovation.
Charles Taylor appoints three to London energy team
Charles Taylor Adjusting has made three appointments in its London energy loss adjusting team including Mike Riley as energy director.
GAB loses out on Lloyds Bank claims contract
Lloyds Bank has decided against renewing a claims contract with GAB Robins, moving all overflow business over to Crawford, Post can reveal.
Cunningham Lindsey promotes Johnston to London major loss role
Cunningham Lindsey has moved international adjuster Iain Johnston to a new role as London and South East major loss director.
GAB joins customer service institute
GAB Robins has joined the Institute of Customers Services, committing to help all staff undertake targeted qualifications within two years.
Crawford bolsters UK business development unit
Adjusting giant Crawford & Company has boosted the numbers of it UK business development and key account management team, with the recruitment of four new team members and four promotions.
Most flooded homes now accessible says GAB
The majority of homes flooded since Christmas are now accessible to adjusters according to GAB Robins.
'Loss adjusting' will drift away says Innovation Group boss
After sealing a £35m deal to acquire LAS, Innovation Group chief executive Andy Roberts has forecast the demise of loss adjusting as terminology.
Career development: Questgates makes training pledge
Specialist loss adjuster Questgates has pledged to put all its internal claims handlers and specialists through professional examinations as part of a scholarship programme launched last year.
Interview: Dan Saulter: Hitting the ground running
When Dan Saulter was announced as chief executive at Davies, many in the market were surprised. He explains why he is the right man for the job and why the recent swathe of storms held no fears for him.
Education, education, education
Fraud is a major and growing issue. We've all heard the figures bandied around about how much this crime costs our industry, but the responsibility for tackling fraud does not lie at any one door.
IFIC Forensics launches fire triage service
IFIC Forensics has launched a forensic fire triage service which aims to reduce insurers’ exposure to claims leakage from residential and small commercial arson cases, particularly in times of claims surge.
Market Moves - 6 February 2014
It was a busy week in recruitment again for insurers, with Ace, Marketform and XL Group among those recruiting.
Europe: Weathering the storm
Europe got a battering from natural catastrophes in 2013, resulting in the region clocking up the most loss events for the year across the globe.
100-plus Crawford staff secure CILA and CII qualifications in 2013
Loss adjusting giant Crawford & Company saw more than 100 of its staff awarded professional qualifications by the Chartered Institute of Loss Adjusters and the Chartered Insurance Institute in 2013.
Horsemeat Scandal: Making hay
The horsemeat crisis first hit the news in January 2013, leading to more regulation in the food industry. However, not all cases resulted in litigation