Broker
BIS 2010: Speaker "delivers happiness" to the industry
The culture of a company is the single most important ingredient to success, according to Jeneen Minter, director of finance at Zappos.
Guy Carpenter names chief actuary
Guy Carpenter has promoted Steve White to chief actuary, effective immediately.
THB makes Dutch appointment
THB has expanded its operation in Amsterdam with the appointment of Peter de Kersaint Giraudeau.
THB makes Dutch appointment
THB has expanded its operation in Amsterdam with the appointment of Peter de Kersaint Giraudeau.
Jelf goes on front foot as it unveils new board
Jelf Insurance chief executive Phil Barton has unveiled a new look executive board to replace its previous "dysfunctional" model.
BIS 2010: less than 15% of consumers trust insurance brands
Less than 15% of consumers have trust in any insurance brand, a consumer behaviour expert has claimed.
BIS 2010: Baugh claims UK insurance industry lacks cohesive voice
The UK insurance industry may fail to get its voice heard at home and on an international stage because it is too “fractured”.
BIS 2010: Aviva CRO highlights Hodges role in promoting risk management
Aviva UK chief executive officer Mark Hodges made improving the firm’s risk management a top priority after taking up the role, according to the insurer’s group chief risk officer Robin Spencer.
BIS 2010: M&A activity predicted to increase as Solvency II takes hold
Pressures arising from compliance with Solvency II may instigate a wave of M&A activity, a panel of leading industry figures has predicted.
BIS 2010: Hiscox boss calls for break up of ABI
Bronek Masojada, the chief executive of Hiscox has called for a separate trade body to represent the interests of general insurance from those of the life and savings sector.
BIS 2010: Willis CEO warns that risks will need to be "recalibrated"
The insurance industry needs to ensure that it produces new products and services that are relevant to the new environment of corporate shocks and catastrophes.
BIS 2010: Aggregator hints at SME commercial move
Price comparison site Beat That Quote has hinted that it could move into SME insurance after earmarking the sector as the next stage of aggregator growth.
BIS 2010: Aviva chief insists risk management message needs to be hammered home
Accountability for risk management is vital for companies to develop strong responses to emerging issues, according to Robin Spencer, chief risk officer at Aviva.
Post Magazine – 23 September 2010
The latest issue of Post magazine is now available to subscribers as a digital and interactive e-book.
Penny Black's insurance week
This week Penny witnessed the most heart-thumping, testosterone-fuelled event of the insurance calendar.
Interview - Chris Humphries: Surmounting the UK skills challenge
The UK is falling behind on the production of high-skilled jobs, while the value of some degree courses is plummeting. Lynn Rouse talks to UKCES chief executive Chris Humphries about how best to reverse these trends.
Solicitors' PI: The road to reform
In recent times, the solicitors' professional indemnity market has been travelling a difficult path. Jane Bernstein examines the road ahead by taking a close look at proposed industry changes and the effect they may have.
Sports sponsorship: A sporting frenzy
At first glance, sports stars and insurers wouldn't appear to have much in common but, with the benefits of sports sponsorship proving their worth, Daniel Dunkley asks is it any wonder everyone is trying to get in on the action?
Solicitors' PI - block policies: Safety in numbers
Smaller legal firms can find it difficult getting professional indemnity cover in the midst of an economic downturn, but could there be a lifeline? Christopher Rooke takes a look at block policies and the advantages they can offer.
In series - claims management: Keep the customer satisfied
Richard Shanks urges insurers to look at what constitutes excellent service and gives a customer choice, rather than being driven by internal processes and service level agreements that risk only meeting organisational needs.
In series - claims management: Reflecting on feedback
Meeting policyholder expectations can put you one step ahead of your competitors, but to know what your customers want, you'll have to ask them. Sam Barrett finds out to what extent insurance companies integrate customer feedback on claims service.
View from the top: The buck stops here
The past 18 months have been horrendous for the motor market. Insurers have been ravaged by credit hire, claims farming and fraud, burning more than £1bn of capital as a result.
Xbridge doubles profit in 2009
Xbridge has recorded an increased profit of £3m for its insurance division for the year ending 31 December 2009.
Broker event to be repeated
Leeds-based Henderson Insurance Brokers has attracted 35 insurers to its inaugural conference and plans to make it an annual event.