Broker

Customer value management: Improving margins

Broker marketing skills have become ever more important in the personal lines market, with the growth of online aggregators. Tim Ham reports on the increased need for customer value management to optimise profit.

Environmental liability: The carrot or the stick?

The idea of a new compulsory insurance class appears to represent opportunity to some and a major risk to market stability for others. Ralph Savage reports on how compulsory financial provision for environmental damage is viewed and whether it could ever…

Hyperion deal

Hyperion Broking has agreed to acquire Singapore's Accette Insurance Group.

Broking focus - SME: Survival of the fittest

Are brokers right to see SME as a 'safe house' for commercial insurance, Jakki May asks if direct insurers can really have an impact on the sector and how intermediaries can counteract this threat.

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