TSC re-opens premiums inquiry - Insurance News Now – 7 July 2011

Insurance News Now - 7 July 2011

Post news editor Mairi MacDonald outlines this week's major general insurance stories which include chair of the Transport Select Committee, Louise Ellman telling Post that motor insurers will be called back to parliament for further questioning following her decision to re-open the inquiry into the rising cost of motor insurance.

In other news, the growing popularity among consumers of online cash-back schemes is posing a threat to aggregator profits; Garwyn staff based in Durham and Peterborough face potential redundancy after the loss adjuster earmarked both of the branches for closure; a strategic review considering areas of expansion for Aviva's UK corporate business has included assessing the viability of opening a trading box at Lloyd's; and Miller Insurance Brokers has said the high street remains an attractive proposition for trade credit insurers, despite a spate of household names slipping into insolvency.

Keep up to date with all the latest insurance news as it breaks at postonline.co.uk.

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Claims service stayed steady at end of 2024

The consistent improvement in claims service seen over the last 18 months plateaued at the end of 2024, with the market average NPS remaining at -4 and just one point up on the NPS recorded at the end of 2023.

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