Loss adjusting
McLarens changes top team to ‘maintain’ growth
McLarens has made changes to its senior management team, in a bid to “maintain the momentum” of the loss adjusting firm’s growth across Europe, the Middle East and Africa.
Q&A: Matt Button, Davies
Matt Button outlines what he has been tasked with as deputy group CEO of Davies plus how he plans to ensure the business achieves annual global revenues of £2.5bn by the end of 2030.
Big Interview: ASL International’s Helen Meredith
Helen Meredith, managing director of ASL International, shares why she isn’t afraid of the ticking demographic time bomb scaring most loss adjusting firms and how the financial lines specialists intend to increase the amount of cyber and political risk…
Big Interview: Adam Humphrey, Global Risk Solutions & Cila
"Relevance" is vital to Adam Humphrey, CEO of CCS & GRS International at Global Risk Solutions, who wants to use his year as president of the Chartered Institute of Loss Adjusters to raise the sector’s game.
Cila President outlines plan to avoid future FOS roastings
Adam Humphrey, president of the Chartered Institute of Loss Adjusters, has revealed changes at the professional body that should prevent the Financial Ombudsman Service criticising the sector again.
Diary of an Insurer: Criterion’s Stuart Dean
Stuart Dean, associate director at Criterion Loss Adjusters, kicks off his week in Bedfordshire assessing fire damage to a 16th century listed house, before heading to Jersey mid-week to inspect repairs for damage caused by Storm Ciarán, ending the week…
Impact of LA wildfires on insurers laid bare
As insurers brace for billions of dollars of losses due to the damage done by the Los Angeles wildfires, experts have warned it could take years to rebuild the homes of Hollywood stars.
QuestGates buys Brownsword; Woodgate & Clark integration; Vitality’s health CEO
Friday Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
AI system launched to overhaul claims settlements
Stephen Kavanagh, who has spent more than 25 years developing technology to transform financial service business processes, has created a system that overhauls how insurance losses are assessed and settlements reached.
How to secure a career in loss adjusting
How to exit school, enter the loss adjusting industry and swiftly climb the sector’s ranks is covered by John Toms, senior loss adjuster, in his Insurance Post Top Tips video.
Big Interview: Neil Gibson, Sedgwick
Neil Gibson, CEO of Sedgwick UK, reflects on his first year in the top job and shares his plans to grow Sedgwick in the UK by winning the sector’s war for talent and focussing on customer service outcomes.
Howden buys Storfield; Hiscox’s drone partnership; SiriusPoint's CUO
Friday Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Crawford looks to TPA business and AI to drive growth
Crawford is looking to capitalise on a wave of interest in third-party administration services in order to grow and diversify its revenue streams, its CEO of international operations Andrew Bart has said.
Why insurers are taking a bird’s eye view of claims
View from the Top: Insurers and loss adjusters can be some of the first people on the ground following a customer loss, but increasingly they’re the first in the sky too, as James Nicholson, chief claims officer at Zurich, explains.
Aviva’s travel tool; Questgates acquires firm; Aon’s space leader
Friday Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Cila elects Global Risk Solutions' Humphrey as president
Adam Humphrey, CEO of CCS & GRS International at Global Risk Solutions, has been elected as the new president of the Chartered Institute of Loss Adjusters and has his eyes on the professional body expanding internationally.
Sedgwick’s Cowell on inclusivity lessons learned from Covid
Vicki Cowell, head of colleague resources at Sedgwick, considers the lessons learned from Covid-19 about flexible working and how the insurance industry must move away from linear progression paths to become more inclusive.
Is the ombudsman right to target loss adjusters?
Content Director’s View: With property claims on the increase and loss adjusters in the Financial Ombudsman Service’s firing line, Jonathan Swift asks the sector what it is doing to address the flack.
Video Q&A: Out of Pocket Expense Experts’ Legia and Lukas Oswald
In the latest Insurance Post video Legia Oswald, founder & CEO, and Lukas Oswald, co-founder & COO, explain how their business Out of Pocket Expense Experts (OOPE) aims to address specific pain points experienced with property claims.
Circular economy: A fresh approach to property repairs
Nick Turner, head of surveying at Woodgate & Clark, on the steps that need to be taken for insurers to adopt the circular economy in property repairs.
Big Interview: Helena Evans, Criterion Adjusters
Helena Evans, managing director of Criterion Adjusters, speaks to Emma Ann Hughes about the sexism she encountered, growth plans for her business and her hope to encourage others to follow her lead and pass their Chartered Institute of Loss Adjusters…