Blog Post
Blog: Insurers must shout about the good service
I've worked at the sharp end of our industry for more than 30 years now and seen firsthand how we help to put peoples' lives and businesses back together following serious incidents such as a storm, flood or fire. However, the public perception of the…
Blog: Train hard, fight easy - five lessons the corporate travel insurance sector can learn from the army
In my former life as an army officer, I spent several years specialising in operational planning and intelligence analysis, often in Afghanistan and Iraq. I also managed evacuations from challenging environments like Gaza and Kurdistan.
Blog: Blockchain, from industry loss warranties to original insureds
Blockchain could revolutionise the insurance and reinsurance industry.
Blog to the future: One day, more than 10 customer interactions – could this be an insurer reality by 2030
The alarm goes, it is 6:45am on 25 July 2030; and the first thing you do is check your Healthcare Insurer-provided wearable tech-band to see how your sleep rated.
Blog: Home insurers should look at data sharing before connected home
It's undoubtedly a challenging time for home insurers.
Blog: So what will Brexit mean for insurance claims staff?
Following the UK electorate’s vote to leave the European Union, there has been a lot of crystal ball gazing as to what it might mean for the insurance industry.
Blog: Airline ruled liable for delay caused by passenger
In a recent County Court judgment, an airline was held liable for compensation under Regulation 261/2004 for a nine-hour flight delay.
Blog: The impact of Brexit on the insurance industry
The UK has voted to leave the EU. What will this mean for the insurance industry?
Blog: Investing in people
There are probably only two aims for a training and development programme: to make it work for your company and to make it work for your employees. All other benefits - and there are plenty of them - flow from that principle.
Blog: Insurance embraces diversity
The insurance industry is in the midst of a cultural shift. A late developer, it's only in the last 15 years or so that our sector has evolved from one dominated by male managers while women account for a majority of the workforce, to a more diverse…
Blog: Cost of Scottish asbestos claims likely to increase
Insurers with industrial disease exposures in Scotland have suffered a series of blows after a quintet of cases moved civil procedure in favour of claimants.
Blog: Terms and conditions - embrace change before it's forced
Insurers should simplify their terms and conditions now, as a way of reducing costs and enhancing consumer trust
Penny Black's Social World - Footballing feats, charity cycling and bathroom broadcasts
The highlights of Penny Black's social world this month
Blog: Subsidence, the forgotten peril
The year 1976 saw the first surge of subsidence insurance claims. Four decades later, why is subsidence the forgotten peril?
Blog: Five steps to accelerate insurance product innovation
Insurers should look at introducing innovative products through digital channels. But much of this opportunity for added value and competitive advantage remains unexploited.
Blog: Cooking calamities - More than 38% of house fires start in the kitchen
Understandably, there is a great deal of focus right now on managing flood risks but looking at household fire claims, the number and cost of these claims have also changed quite significantly in a relatively short period of time.
Blog: Brexit - How much preparation has gone on behind the scenes?
Post made hay with a Freedom of Information request earlier this month, which revealed that the industry’s two main regulators had not carried out a formal review of the regulatory and financial impact of a Brexit.
Blog: Don't rest on your SIMR laurels
After the flurry of activity ahead of the various Senior Insurance Managers Regime deadlines, some firms might have concluded that implementation is complete and it is now possible to relax into business-as-usual mode. However, major ongoing and future…
Blog: The art of data sharing
Fakes and fraud are a costly aspect of art claims. To counter this, specialist specie underwriters and personal line insurers should learn the lessons from other sectors and embark on collective action.
Euro 2016: Italy v Ireland chemicals/pharmaceuticals match-up - Final score 4:4
Italy is meeting Ireland in the group stage of Euro 2016. But how do both countries compare in terms of chemicals and pharmaceuticals industry performances and trading risks?
Euro 2016: Czech Republic v Turkey machinery match-up - Final score 3:3
The Czech Republic is meeting Turkey in the group stage of Euro 2016. But how do both countries compare in terms of engineering industry performances and trading risks?
Euro 2016: Northern Ireland v Germany food industry match-up - Final score 4:4
Northern Ireland is meeting Germany in the group stage of the Euro 2016. But how do both countries compare in terms of food industry performances and trading risks?
Euro 2016: Slovakia v England chemicals match-up - Final score 3:4
Slovakia is meeting England in the group stage of the Euro 2016. But how do both countries compare in terms of chemicals industry performances and trading risks?
Euro 2016: Switzerland v France pharmaceutical match-up - Final score 4:5
Switzerland is meeting France in the group stage of the Euro 2016. But how do both countries compare in terms of pharmaceutical industry performances and trading risks?