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Katie Marriner

Senior reporter, postonline.co.uk

Katie joined Post in 2013 and, since then, has covered a wide range of insurance industry issues from floods to fracking, and everything in between. Before Post she was a health reporter in New Zealand. Katie's tweets can be found at @PostKatieM.

Articles by Katie Marriner

FCA tightens complaint handling procedures

Financial services firms will no longer be able to use premium rate telephone numbers for customers as part of a series of proposals from the Financial Conduct Authority on changes to the rules on complaint handling and post-sale telephone calls.

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