Articles by Jonathan Swift
Claims Club Monthly Missive: Driverless cars, connected homes and PPOs
From Tennessee to London, over the past few months I have heard a considerable amount about the future of insurance.
Q&A video: Crif Decision Solutions director Sara Costantini
Personal injury claims have been in the spotlight recently because they are one of the key areas to have been targeted by fraudsters.
Admiral signs data warehouse deal with Teradata to support transformation programme
Insurer Admiral has signed a deal with big data analytics and marketing applications specialist Teradata to support its business transformation programme.
ABI, IFB and Thompsons to discuss fraud collaboration next week
The Association of British Insurers and Thompsons solicitors are set for a face-to-face showdown next week at the Post Insurance Fraud conference.
Webinar: Imagining a market beyond price comparison
Earlier this year the aggregator space has found itself in the crosshairs of the latest Financial Conduct Authority (FCA) thematic review.
Blog: Don't scare customers with spooky marketing & other data lessons
With the 2014 Teradata Partners Conference now over, I have decided to reflect on some of the biggest takeaways from the annual event in Nashville.
Technology is a "huge equalizer" for smaller insurers, claims Alfa VP
Good data usage is a great leveller when it comes to insurance, and if done well it can help smaller players compete with larger established rivals.
Insurers need to replicate Amazon model to attract young customers
Insurers need to think and act more like Amazon if they are going to engage with a new generation of connected customers.
Insurers among secondary beneficiaries as Internet of Things takes hold
Insurance companies are likely to be among the secondary beneficiaries as the Internet of Things becomes more ubiquitous.
Driverless cars could be mandatory within two generations predicts Teradata chief
Autonomous cars will be the norm within two generations according to experts speaking at the Teradata Partners conference.
Insurers must learn from e-commerce mistakes with digital role integration
Insurance companies need to break down the walls between internal functions to get the most out of the digital marketing opportunities available today.
Teradata VP hails connection analytics as key in combating customer churn
Insurers should make greater use of connection analytics to pinpoint their most influencial policyholders and reduce customer churn.
Insurers need to move away from 'gut' marketing decisions says Nationwide chief
Insurers need to move away from marketing decisions based on "gut" feelings, to ones that are based on the total view of a customer.
Blog: The Flat Pack – Affinity insurance deals that failed to catch on
Ikea has long been touted as a good candidate for an insurance affinity tie-up given its brand and store footfall.
On demand web seminar: Mitigating insurance fraud at point-of-quote
Whilst the discussion about detecting and preventing fraud had previously been dominated by a focus on claims, as much attention is now starting to be paid to the point-of-quote and the challenges of handling the online interface.
Post Blog: Insurance professionals who have stood for parliament
With the news that insurance entrepreneur Arron Banks is moving from Go Skippy to Go Ukippy, I decided to look at how other prospective election candidates from the insurance sector have fared over the last two elections.
British Insurance Awards winner video: Bollington MD Chris Patterson
To celebrate its victory in two categories at the British Insurance Awards, Bollington Insurance Brokers managing director Chris Patterson shares his thoughts on its success.
Hull market records 18th annual loss as marine premiums fell 1.7%
Global marine premiums fell by 1.7% last year, dropping from $34.8bn (£21.3bn) in 2012 to $34.2bn according to the latest statistics released by the International Union of Marine Insurance at its 2014 annual conference in Hong Kong.
Insurers need to have clear policies over sanctions says IUMI
The International Union of Marine Insurance has called for insurers and reinsurers to have clear policies with regards sanctions.
GAB CEO Rigby hails 2013 as 'watershed' after pension 'distraction'
GAB Robins chief executive Kieran Rigby has described 2013 as a “watershed” year for the business as it released its first financial results since its pension scheme was accepted into an assessment period for admission into the Pension Protection Fund.
Point-of-quote fraud predicted to rise in new survey
A new study reveals that 42% of insurance professionals believe point-of-quote fraud has risen over the last 12 months. Nearly two thirds (63%) think this type of fraud will continue to rise in the next five years.
Blog: From Bowring to General Accident to AIG, insurance brands reborn
Over the last week we have seen two insurance brands of days gone past given a new lease of life.
Blog: Five insurance narratives worth following for the rest of the year
So far in 2014 we have seen a number of major developments and loose ends seemingly tied up.
Blog: Five ways - from telematics redundancy to cyber terrorism - that driverless cars will impact insurers
Driverless cars are set to be the biggest disruptive innovation of the early 21st century.