Analysis
Post Intelligence Benchmarking - Loss adjuster insight: Hitting the bullseye?
Insurance 360 takes another look at the performance of loss adjusting firms to reveal who is performing well and who needs to raise their game.
Keeping pace with the evolution of risk
In the last 18 months, risk managers have faced a complex set of challenges.
Fraud: On the side of the angels
When investigating claims fraud, insurers must not overstep the mark and remain transparent, empathic and ethical.
Claims - Board representation: Staking a claim
Claims representation at insurer board level may remain a relative rarity — but is it a business critical necessity or a luxury?
Legal expenses: Survival of the fittest
Legal expenses insurers must adapt their models quickly to survive the government’s reforms — or risk extinction.
Data usage: Made to measure
Can insurers rise to the challenge of utilising multiple real-time data sources to maximise sales while minimising exposure?
The Cypriot fall out from Vassiliko
In July Cyprus saw its largest insurance loss caused by man and despite doubts as to its quality the insurance industry stood tall according to Konstantinos Dekatris.
Insurer regionalisation: Spreading your wings
A number of industry players have recently bucked the trend of rationalising, to open new regional bases. Is localism a pasing fad or here to stay?
Rehabilitation: Providing the carrot
While the use of rehabilitation has made great strides in the past few years, is a more co-ordinated approach with tangible incentives needed?
Agency workers: Temporary conditions
The Agency Workers Regulations will give temporary staff the same basic rights as permanent employees. What does this mean for liability policies?
Natcats and the insurance sector
The European Union is currently consulting on natural catastrophes. Vic Wyman reports on the part the insurance industry has to play.
The challenge of life sciences
Mid-sized life sciences firms offer an attractive opportunity for insurers in Europe with many entering the market. Yet as Francesca Nyman reports litigation and legislation make this a challenging market too.
Drainage: Money down the drain
Why the ownership transfer of private drains and lateral sewers may increase the cost of drainage claims to insurers.
Marketing: The power of advertising
Effective marketing can be a tough challenge for financial services providers and having a strong presence is not enough, it must also resonate with customers.
Pan-European and global business interruption cover
As businesses become increasingly global Roger Potts explains that brokers must make sure their knowledge of their clients is detailed enough to ensure the correct business interruption cover is in place should the worst happen.
Rating factors - Age: Age-old dilemma
After losing the battle to use gender as a rating factor, could the insurance industry be facing a new threat as age falls under the spotlight?
Cyber liability: Getting hacked off
Back in 1983, when Hollywood produced a film about a young boy inadvertently hacking into military systems, the possibility of such an occurrence seemed the stuff of fantasy and doom-mongers.
Fraud occupancy: Occupational hazard
With a decrease in the number of mortgages being approved by lenders, insurers must be alive to a potential rise in occupancy fraud by those looking to buy-to-let.
Risk modelling - Riots: Out of control
The recent riots across England emphasised the destruction such uprisings can inflict. But why do riots start and can their triggers be predicted and planned for?
In series - Lloyd's & London Market: An eye on the future
Lloyd’s and the London market has a fantastic reputation and its inherent creativity and principle of continuous self-improvement should be feared by its competitors.
In series: Lloyd's & London Market: Staying number one
Tightening regulation and a less advantageous tax regime are making it tough for Lloyd’s to retain its pre-eminence, but is protectionism the greater threat?
In series: Lloyd's & London Market: Staying number one
Tightening regulation and a less advantageous tax regime are making it tough for Lloyd’s to retain its pre-eminence, but is protectionism the greater threat?
Lloyd's & London market - Compliance burden: The cost of compliance
With the UK the most costly European country for regulation, could UK-domiciled Lloyd’s and London market brokers really become an endangered species?
In series - Lloyd's & London market: Please mind the gap
The skills shortage remains a major concern for the London market — but emerging evidence suggests the fight for talent has begun.