Analysis
Loss adjusting rankings 2009
Post looks in detail at the UK loss adjusting sector.
Through the back door
UK insurers must prepare fully for the new road
The truth hurts
Insurers should wear their claims experience as a transparent badge of honour to help change the public perception of the insurance industry, writes Tim Crossley.
Unfairly accused
Twelve months on from the collapse of Woolworths, fingers are still being pointed at trade credit insurers, accusing them of intensifying the economic struggle by withdrawing cover. Edward Murray reports.
The mutual way
Rachel Gordon examines whether mutuals have been able to make hay while their public company counterparts struggle, and if the model is set for resurgence in the public sector.
Room for more
Suppliers' one-stop-shop approach of offering everything from claims valuation through to repairs is no longer flavour of the month for some insurers, says Sam Barrett.
Thieves without frontiers
Cross-border fraud is a big threat for European insurers and to tackle it, they must work together and share information to fight crime. However, data protection is causing its own issues, writes Stephanie Denton.
The whole picture
Despite their importance to many insurers, brokers are often forgotten when it comes to the servicing of claims. Ana Paula Nacif reports on the benefits providers may achieve by addressing this issue seriously.
Need for speed
Removing the need for paper in the accounts payable department might not only go some way to saving the planet, but could also help to keep suppliers happy by speeding up the payment process, writes Stefan Foryszewski.
Out with the old
Opportunities for claims handling leakage exist and cost insurers millions of pounds a year. But modern systems can help insurers to reduce it in many ways, writes Katie Doyle.
The appliance of science
With more than 17 000 pollution incidents in England and Wales in 2007, Dr Jon Burton looks at how clean-up costs can be cut by adopting innovative techniques.
Raising the roof
Sakate Khaitan details the delay behind Indian insurance market reform, rising regulatory requirements and future prospects for growth.
Long-distance dangers
Although official figures show that truck-related crime has fallen, Amy Ellis reports on why the figures may not show the true scale of the problem.
Working partnership
After the announcement that Finsure may withdraw from the premium finance market, there is widespread agreement that a strong relationship between provider and broker is becoming increasingly important given the current economic climate, writes Jane…
Out of time
Rob Withers questions whether insurers are practising what they preach when it comes to health and safety regulations.
Respiratory rulings
Placing too much reliance on experts who may not have used reliable tests to make a diagnosis for medico-legal purposes can harm a claimant's case, reports Chris Price.
To catch a thief
Judgment in the recent case against Moore Stephens raised two issues of particular interest. Suzanne Kearney and Richard Highley explain the implications.
Show your hand
A more open approach to claimants funding arrangements has benefited defendants and professional indemnity insurers — but full disclosure is what's needed, say Julian Miller and Tom Ataii.
Expense spared
With insurers seeking to cut costs, legal spend is an obvious target. Companies are now looking beyond the 'magic circle' firms, seeking fixed rate deals and even cutting outsourced work altogether, writes Victoria Riccalton.