Underinsurance

Claims and Legal Review of Year Review 2024

Looking back at 2024, claims, adjusting and legal firm chiefs share how their organisations handled claims arising from named winter storms, worked towards becoming carbon net zero, the impact of claims costs starting to stabilise and why some found implementing artificial intelligence solutions trickier than expected.

Big Interview: Warren Dickson, Howden

Warren Dickson, corporate and commercial CEO at Howden, sits down with Harry Curtis to discuss what has changed since the broker acquired Aston Lark and how its breadth of capabilities is paying dividends.

Why are HNW MGAs dropping like flies?

After numerous MGAs operating in the high-net-worth space have either been sold or gone into run-off over the last few years, Scott McGee asks what does it take to survive in this space?

Are we ever going to stamp out underinsurance?

News Editor’s View: As Aviva’s broker barometer shows underinsurance remains a major concern for brokers, with almost three-quarters worried their clients may not have adequate cover, Scott McGee questions what the industry is doing to ensure everyone is…

Q&A: Mona Barnes, Aon

Tom Luckham sits down with Aon’s chief claims officer Mona Barnes to discuss her new role, her career history and her plans for claims at Aon.

Is technology the solution to underinsurance?

Rebecca Fuller, managing director and global fixed asset advisory services leader at risk advisory firm Kroll, explains why without technology insurers and brokers haven't got a hope in hell of knowing whether a property is underinsured.

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