Personal injury (PI)
Shining through the murk
With much higher rates of major injury than the average in all service industries, Daniel Dunkley looks at what the construction industry can do to combat this, including regulating gangmasters.
Contract for MOJ-driven electronic claims process reform awarded
Technology systems provider CRIF to implement electronic communications process as part of MOJ reforms
Time bandit
With the detail out this month on the new streamlined process for settling motor personal injury claims, Amy Ellis details continuing concerns and asks just how much time and money will be saved.
Claims Club Annual Conference
Video interviews with leading insurance industry claims managers from last week's Claims Club Annual Conference.
Apil returns to fixed costs negotiation table
Body still sceptical about need to extend regime.
Unfinished business
Entrepreneurial players in the claims market have benefited from maximising the incentives of motor injury claims in recent years, but the trend towards commoditisation of claims handling does have its place, writes Alistair Kinley.
The wheat from the chaff
The profile and productivity of counter-fraud solutions continues to rise but how has the life of insurance fraud investigators changed and what challenges prevail? Ana Paula Nacif reports.
CSC urges caution over MoJ reforms
Council outlines concerns over lack of detail in new system