Personal injury (PI)

Millar leaves RBSI claims

Julian Millar, head of specialist claims operations at Royal Bank of Scotland Insurance, has parted ways with the company.

Insurance Fraud Awards 2010 - call for entries

Entries for the Insurance Fraud Awards 2010 are now open. Now in their second year, these prestigious awards recognise the general insurance industry’s efforts to combat and prevent fraud and encourage the spread of best practice and excellence across…

Legal update - residential care: A duty of care

The Department of Health consultation on charging for residential care, which recently closed, has again raised the issue of who should pick up the tab for residential care in personal injury compensation cases. Sallie Harrington and Paul Stephens…

RTA PI claims portal endures "bumpy ride"

The new portal for administering road traffic accident personal injury claims has had a "bumpy ride", despite the high number of electronic claims notification forms created since the live date of 30 April.

QBE takes to the road

This month QBE is taking to the road to explain the benefits of early claims reporting to motor insurance brokers and clients around the UK in a series of educational roadshows.

Fraud - MOJ reforms: Against the clock

With the MoJ's 15-day timeframe for insurers to make liability decisions on third-party injury claims from road accidents now in force, Veronica Cowan examines whether the increased time pressures risk rendering the reforms little more than a cheat's…

Claims Club News: RTA portal needs revamp

The road traffic accident portal, which went live last week, will need to be refreshed as early as the summer according to Fraser Fundell, chief executive of IDSL, the firm commissioned to manage the technology.

Marsh backs personal injury reforms

Organisations could potentially reduce their claims costs and motor fleet insurance premiums by adhering to the Road Traffic Act’s new personal injury claims process, which was introduced in England and Wales on 30 April, Marsh has said.

Broking focus - referral fees: Fight less, pay more

Brokers have been told they can expect falls in income generated from referral fees after new reforms were implemented on 30 April. Ralph Savage discusses the potential fallout from these new rules and what impact it could have on brokers' bottom line.

View from the top: Last of the icy conditions?

It's been a hard winter for many — but particularly for insurers. Claims losses have been rising for several years and the recession isn't helping either. CIFAS, the UK fraud prevention service, says that 2009 saw a 55% increase in false insurance claims.

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