Personal injury (PI)
MOJ to 'reflect' on visibility of OIC portal
A Ministry of Justice representative has said it will 'reflect' on communication around the Official Injury Claim portal.
Insurance Post Live Claims panel discussion: A new era for personal injury or another false dawn? Early lessons from the OIC Portal
Having gone live in June, this panel will discuss early observations in relation to the new whiplash portal.
Intelligence: Product recall and labelling laws
Natasha’s Law has opened up a fresh range of risks for food businesses, while Brexit and Covid-19 have impacted product recall in other areas and ways. Post looks at what insurance cover is available for firms and what triggers they respond to
Supreme Court QOCS conclusion a 'body blow' for PI defendants
A Supreme Court decision on Qualified One-way Costs Shifting provisions in the Civil Procedure Rules may 'at first blush look counterintuitive and unfair’, judges have admitted.
Analysis: The claims sector in a post-reform world
The launch of the whiplash portal has made it more difficult for firms to make money handling small claims, leading to firms reassessing their models. Post investigates what the sector will look like in a post reform world.
Analysis: Trust and the whiplash portal
A survey commissioned by Post found that people are not confident in the whiplash portal, with a number of claimants turning to claims management companies and solicitors for help in completing the claim.
Intelligence: Insuring space tourism
The prospect of recreational space travel was brought into sharp focus in July as billionaires Richard Branson and Jeff Bezos both made trips to the edge of space.
Vast majority of public unaware of whiplash portal
Exclusive: Most of the general public are unaware of the new Official Injury Claim whiplash portal, a survey commissioned by Post has shown.
Trade Voice: Mass chair Paul Nicholls on why an ineffective Official Injury Claim portal is good for no-one
Paul Nicholls, chair of the Motor Accident Solicitors Society and senior partner at Nicholls Brimble Bhol, looks at the teething pains around the new Official Injury Claim portal and what needs to be done to ensure justice and fair compensation for…
ABI publishes child sexual abuse claims code in response to inquiry
The Association of British Insurers has this month published a code of conduct for insurers handling child sexual abuse claims, following criticism of tactics by an inquiry.
Blog: Tinnitus – the next whiplash?
Weightmans associate Richard Burrows zones in on tinnitus claims.
Insurance Post TV: Will claim volumes ever return to pre-pandemic levels? Featuring Allianz, NFU Mutual, RSA and Zurich
Today Insurance Post reveals the latest episode of its ‘magazine-style’ television show, which aims to get under the skin of some of the best read stories and articles that have appeared in print or online recently.
Blog: Not everyone wants their day in court - why the whiplash reforms can benefit from ADR
The Official Injury Claim portal was launched to the public two months ago, but Tim Wallis, chair of Trust Arbitration, suggests the introduction of alternative dispute resolution might be necessary for claimants, insurers, and law firms to realise the…
Blog: The pursuit of Covid-19 injury claims
Peter Kenworthy, Keoghs partner and head of disease, considers the scope for Covid-19 injury claims.
Prince of Wales launches sustainable insurance task force; Aviva joins forces with WWF; Ford links up with By Miles; and LV reveals PI panel
Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Interview: Bruce Goodbrand and Kevin Shevlin, Forum of Insurance Lawyers
Forum of Insurance Lawyers Scotland chair Bruce Goodbrand and Northern Ireland chair Kevin Shevlin spoke to Post about how different arms of Foil work together to address the issues the industry is facing and also learn from one another.
Insurers wary of 'perverse' CMC behaviour following whiplash reforms
Insurers are concerned that whiplash reforms may result in claims management company “displacement”.
Upcoming webinar: The future of insurance fraud
Post in association with Shift Technology will host a live webinar on 23 June where an expert panel will discuss how the insurance industry is adapting to changes in fraud and what we can learn from the past to inform the future.
Cross-sector working group seeks clarity on mixed injury whiplash portal claims
A cross-sector working group has been set up with mixed injury whiplash test cases set to make their way through the courts.
'No doubt' whiplash portal will need tweaking after launch: ABI’s James Dalton
Association of British Insurers director of general insurance policy James Dalton told Post there is “no doubt” the whiplash portal will need fine-tuning, but he is optimistic about the launch.
Briefing: From Who Evans? to Huw Da Man - How the understated DG made his mark at the ABI
As Huw Evans plans to step down as director general of the Association of British Insurers to join KPMG as a partner at the end of the year, Jonathan Swift looks back at his time at the trade body and assesses how he has helped both modernise it and keep…
Changes to small claims track limit branded 'token gesture'
The £500 increase to the small claims track limit for non road traffic accident-related claims has been branded a "token gesture" by an insurer claims boss, who flagged concerns that it may not stop claims management companies from bringing speculative…
Insurance and accident-related nuisance calls fall during pandemic
Complaints about insurance-related nuisance calls and texts fell by 25% in 2020, though experts have warned that the trend could reverse as Covid disruption lifts.
Zurich, QBE and Markerstudy discuss new whiplash portal on Post webinar
With just over a month to go until the new whiplash portal goes live, Insurance Post recently hosted a webinar to discuss how insurers are preparing for the change.