Insurance and accident-related nuisance calls fall during pandemic

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Complaints about insurance-related nuisance calls and texts fell by 25% in 2020, though experts have warned that the trend could reverse as Covid disruption lifts.

Complaints about insurance-related nuisance calls, including car, life and home insurance, fell from 3792 in 2019 to 2841 in 2020.

This is according to figures obtained via a freedom of information

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