Motor
FCA warns insurers against undervaluing written off cars
The Financial Conduct Authority has seen evidence of insurers offering consumers whose cars have been written off a price lower than the vehicle’s fair market value.
GRP acquires Flint; Volt partners with Laka; Premfina appoints chairman
For the record: Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
60 Seconds With... James Amos, Specialist Risk Group
James Amos, operations manager at Specialist Risk Group, gives Post some great advice about travelling abroad and seizing the moment, but admits to a few deficiencies in the parenting department.
Digital Bar Quarterly: Revealed, the insurer brands driving standards in usability
This month benchmarking service Digital Bar launched usability assessments for UK direct insurer brands alongside its latest digital capability rankings. Simon Fenn, co-founder of its partner Pancentric, gives a high-level view of usability standards…
FCA to crackdown on insurers over ethnicity pricing penalty
The FCA will take enforcement action against insurers who fail to strip data biased against ethnic minority groups out of their product pricing and services, law firm Browne Jacobson has warned.
Regulator raises concerns over Copart's purchase of Hills Motor
The Competition and Markets Authority has ruled that the purchase could cause a ‘significant lessening of competition’ in the UK salvage market.
Zego and QBE expand partnership; Needham takes GWP to £9m; Axa XL appoints head of cyber and Lloyd's
For the record: Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
EY: Motor and home insurers set for biggest loss in over a decade
Motor and home insurers are expected to make significant losses this year and next, due to underlying inflationary pressures and premium rate falls, according to analysis by EY.
PIB to acquire personal lines broker Jigsaw
PIB has reached an agreement to acquire Jigsaw Insurance Services, subject to regulatory approval.
Insurance account handler turned fraudster caught after climbing Sydney Harbour Bridge
Lois Cartridge, an insurance account handler who exaggerated the severity of her whiplash claim while posting photos on Facebook of her climbing the Sydney Harbour Bridge, has received a suspended prison sentence.
WTW partners with Liberty and Markel; MS Amlin's 3-year sustainability plan; Novidea appoints head of UK delivery
For the record: Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Automated, standardised criteria on simple repair cases allows greater efficiency as complexity increases
Standardising and automating the criteria of whether a damaged part in a motor vehicle has to be repaired and replaced on simple repair cases allows greater efficiency as complexity increases, according to BDEOs head of sales Sebastián González.
60 Seconds With... Kay Bagley, Allianz
Kay Bagley, claims propositions manager at Allianz, takes Post back to the 1960s in this week's 60 Seconds With, sharing her love of the musical Hairspray and platform-heel boots. Also, speed skating, where the women's events were first introduced at the…
Insurance Taskmaster Episode Two: Facing up to the collapse of Vehicle and General [1971]
Insurance Post has teamed up with Verisk for a new video show, in which we tasked six industry rising stars to solve some of the biggest historic challenges faced by the market over the past two centuries.
Court allows legal bodies to intervene in whiplash test cases
The Court of Appeal has given permission for the Association of Personal Injury Lawyers and Motor Accident Solicitors Society to intervene in two test cases that are set to help establish levels of compensation to be awarded for mixed whiplash injuries.
Questgates acquires CP Adjusting; Pen UW rolls out cyber risk management suite; Brokerbility shakes up leadership team
For the record: Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Analysis: Could PI receive clearer guidance on mixed injuries before year-end?
While there are no official test cases to provide guidance on handling mixed injury claims, defendant and claimant lawyers could see some much-needed clarity before the end of the year as two claims are leapfrogged to Court of Appeal.
Roundtable: How can data enrich the motor claims journey from FNOL to payments?
At a recent roundtable held by Insurance Post in association with LexisNexis Risk Solutions, an expert panel discussed how motor insurers could make better use of data to improve the customer journey post-loss, improve efficiency and, ultimately, create…
Ageas 5% away from target to triple green parts use by 2023
Ageas’ claims director Robin Challand told Post that the insurer is on track to triple its green parts use in its repairs by 2023.
Roundtable: Commercial motor – applying the brakes to the ongoing threat of fraud
Motor continues to be the most prominent area of insurance fraud, with much of the attention centring on personal lines policies. However, at a recent roundtable hosted by Insurance Post, in association with Crif Decision Solutions, the participants…
Ageas’ Robin Challand on how taking a more sustainable approach to claims could help to address inflation
Robin Challand, claims director at Ageas UK, says insurers can shield against the impact of claims inflation by adopting new processes and moving with the times in the face of the myriad of challenges that this year has thrown their way.
Blog: Is it time to integrate the motor claims supply chain?
In the face of inflationary pressures and rising motor repair costs, the use of reclaimed and recycled parts makes both economic and environmental sense. So, asks Jim Loughran, CEO at e2e Total Loss Vehicle Management, why isn’t more being done to scale…
BIA 2022 Award Winners video: Insurance Broker of the Year A-Plan's CEO Kelly Ogley
Following its success in winning the Broker of the Year prize at the British Insurance Awards Post content director Jonathan Swift caught up with the A-Plan’s CEO Kelly Ogley.
Webinar: Looking to a sustainable ‘new normal’ – what does the future of motor claims look like?
With the lifting of Covid-19 restrictions, and as the UK races into recession with high inflation, the insurance sector is now starting to assess what the ‘new normal’ looks like in terms of motor claim numbers, value and supply chain adjustments to meet…