Motor
Customers need more clarity over online insurance products
Ernst & Young and the Chartered Insurance Institute have released a research report into the UK retail motor insurance market.
Quake certain to impact vehicle replacement parts in UK
WNS Assistance has warned clients of the potential impact of the recent devastating earthquake and tsunami in Japan, on the availability of parts for the repair of Japanese manufactured vehicles.
Group jailed for insurance claims fraud
Six people have been sentenced after a bogus insurance claims company conned solicitors out of almost £150 000.
Post Blog: not so sweet on a supermarket sweep
This week Esure became the latest insurance group to shrug of the loss of a multi-million pound deal with one of the UK's largest supermarket chains, with a response which might as well have come from Little Britain's Vicky Pollard.
Sainsbury's and RBSI confirm deal
Sainsbury’s Finance has confirmed that it has signed heads of agreement with Royal Bank of Scotland Insurance with a view to appointing it as its motor insurance provider.
Post blog: not so sweet on a supermarket sweep
This week Esure became the latest insurance group to shrug of the loss of a multi-million pound deal with one of the UK's largest supermarket chains, with a response which might as well have come from Little Britain's Vicky Pollard.
In series - fraud: how essential is PR in the battle against fraud?
PR is essential when it comes to changing perceptions about the insurance industry. Rachel Gordon investigates how successfully this is being utilised in the long-term fight against fraud.
Postbox: preaching to the converted
I read with interest Phil Bunker's View from the Top regarding the challenge of updating rates in the broker market, as this is a view we have held for some time and have already responded to.
Postbox: competency is crucial
I read the recent article "A focus on training" regarding professionalism in the claims sector with interest and wanted to take the opportunity to comment as it strikes me that a parity of focus doesn't exist between expertise in the property and motor…
Motor claims: adding value to the claims process
The vehicle insurance and accident management worlds are at each others throats most of the time. Paul Hoyle looks at why co-operation is the only way forward.
Credit hire - market update: time for a credit check
With the coming year shaping up to be just as busy as 2010 in the credit hire arena, Craig Dickson looks at the themes and issues likely to dominate.
Credit hire - innovation - enter the claims processing matrix
Third-party intervention has failed to deliver the reining in of costs that insurers thought it might. Jon Ralph examines the idea of a collective, collaborative non-fault database, which would capture all claims.
Application fraud: customers need to understand seriousness of purchase
There is a fine balancing act between "the legal guff, educating customers and having a slick online process", when it comes to preventing ignorant or opportunist application fraud, according to John Salmon, head of insurance at Pinsent Masons.
Interview - Janet Connor: targeting the over 50s demographic
Managing director of Rias Janet Connor chats to Amy Ellis about targeting the over-50s demographic, embracing aggregators and non-insurance diversification.
Fraudster jailed after landmark ruling
A Bury man has been imprisoned for six months for his part in a complex motor insurance fraud in a landmark civil judgment.
Thatcham-style caravan platform set to launch
Motor caravan broker Victor Millwell is piloting a new technology platform that provides access to a detailed ratings database of motorhomes currently in use throughout the UK.
Rias to launch on aggregator
Over-50s insurer Rias is set to move onto aggregator websites for the first time in a bid to keep up with the competition.
Application fraud: gaming the system accounts for 50% of online fraud
Half of all online application fraud comes from what is known as "gaming". That was the view of Martyn Kyle, head of insurance at SAS, who added the other 50% could be attributed to organised criminals.
Crawford fraud boss pinpoints social media as ideal weapon
Crawford & Company vice president of counter-fraud solutions Bobby Gracey has highlighted social networking websites as a new weapon that insurance companies can use to combat fraud.
RBSI ousts Esure as Sainsbury’s signs up new motor insurance underwriter
Royal Bank of Scotland Insurance has won a multi-million pound contract to replace Esure as motor insurance provider to Sainsbury’s Finance.
RBSI ousts Esure to win Sainsbury’s Finance contract – Insurance News Now – 24 March 2011
Post news editor Mairi MacDonald outlines this week’s major general insurance stories including the decision by Sainsbury’s Finance to replace its current motor insurance provider Esure, with Royal bank of Scotland Insurance.
RSA names personal lines boss
RSA has appointed Mark Christer as its new managing director for personal lines.
Esure dumped as RBSI lands Sainsbury’s insurance deal
Royal Bank of Scotland Insurance has won a multi-million pound contract currently held by Esure to provide motor insurance for Sainsbury’s, Post has learnt.
Swinton chooses Temporary Cover
Swinton Group has appointed Temporary Cover as its preferred carrier for short term Insurance policies for cars and vans.